Patents

Literature

Patsnap Eureka AI that helps you search prior art, draft patents, and assess FTO risks, powered by patent and scientific literature data.

22 results about "Call routing" patented technology

Filter

Efficacy Topic

Property

Owner

Technical Advancement

Application Domain

Technology Topic

Technology Field Word

Patent Country/Region

Patent Type

Patent Status

Application Year

Inventor

Call routing is a call management procedure wherein a call is sent to a specific queue after being qualified by the telephony system. Any number of reasons can cause a call to be routed to a queue: call volume, time of day, language preference of the caller, or specific department requested, among others.