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Artificial intelligence response system and method
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A technology of artificial intelligence and answering sentences, applied in the information field, can solve problems such as unsatisfactory accuracy
Inactive Publication Date: 2018-04-13
ZHENGZHOU YUNHAI INFORMATION TECH CO LTD
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[0004] Existing intelligent answering systems also have recognition technologies based on user emotions. However, existing emotion recognition may only be based on pure text semantic analysis, such as analyzing the words of surprise or joy in the text entered by the user, or even using For example, the user's facial emotions captured by the camera are not very satisfactory in terms of accuracy, and regardless of the relatively high requirements for the physical conditions of the implementation of this technology
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specific example 1
[0055] Step 1. User input: I did a stupid thing today, I really shouldn't!
[0056] Step 2. Classify the event components of the narrated event: In this step, based on mature intelligent semantic analysis and grammatical analysis technologies in this field, keywords representing factors such as time and place can be obtained. For the input of the above narrative events, the analysis results are as follows:
[0057] time: today
[0058] Location: somewhere
[0059] character: me
[0060] What happened: did something stupid
[0061] What happened: none
[0062] The result of the matter: really should not
[0063] Step 3, analyzing the user's emotion in the emotion analyzer;
[0064] Find the two keywords "stupid" and "shouldn't be" from the narrative events, and you can find the emotions corresponding to the adjectives or keywords in the sentiment analysislibrary of the sentiment analyzer. After comparative analysis, you can get the current The emotion corresponding to t...
specific example 2
[0070] Step 1. User input: I got a compliment today, and I can't control my mood now!
[0071] Step 2, classifying the constituent factors of the narrative event; the method is the same as in Example 1, and the following results are obtained:
[0072] time: today
[0073] Location: somewhere
[0074] character: me
[0075] The cause of the incident: received praise
[0076] What happened: none
[0077] The result of the matter: I can't help myself now
[0078] Step 3. Find out the two keywords "praise" and "can't bear it" from the narrative event. You can analyze these two keywords, and find out the corresponding emotion as "happy" in the emotion analyzer.
[0079] Step 4. Output the event factor analysis content and sentiment analysis content happiness to the pros and cons analyzer, and analyze the pros and cons of the event. The positive side: I have been praised, and I am very happy. The downside: I can't help myself.
[0080] Step 5. According to the user's happy mo...
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Abstract
The invention provides an artificial intelligenceresponse system and method. Through semantic analysis of text information input by a user, emotion information of the user can be identified intelligently; for a currently narrated event, advantage and disadvantage analysis opinions are provided through utilization of an advantage and disadvantage analyzer; for a current emotion of the user, constructive opinions are provided; and the opinions are combined to obtain intelligent response pacifying statements. Input feedback of the user can be adopted timely, so the advantage and disadvantage analysis opinions and the constructive opinions are accumulated continuously, an emotion pacifying system can satisfy emotion demands of the user, and for the emotions of the user at different moments, the user is reasonably pacified. A current user state can be reflected precisely by the statement output, and the defect of a mode of simply analyzing semantics in the prior art is overcome.
Description
technical field [0001] The invention relates to the field of information technology, in particular to an artificial intelligenceresponse system and method. Background technique [0002] With the development of information technology, various chat "robots" have emerged in the prior art, and they are widely used in applications such as escorting the elderly, smart toys for children, instant messaging and chatting. Chat "robots" may not have the physical appearance of robots in technical essence, that is, they may only need software to be implemented and integrated on chips or other physical carriers. Physical robot in appearance. [0003] Existing chatbots generally adopt the technology of artificial intelligence, which intelligently responds to users based on user voice or text input, or in combination with other factors, such as user facial expressions. [0004] Existing intelligent answering systems also have recognition technologies based on user emotions. However, exis...
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