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Service processing method and device and server

A technology of business processing and business, applied in the field of communication, to achieve the effect of realizing personalized service and improving user experience

Active Publication Date: 2018-10-09
CHINA UNITED NETWORK COMM GRP CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] After the mobile terminal is connected to the network, the service volume generated by the user will change over time, causing the user to change the service, change the mobile terminal number or stop using the service
Due to the personalization between different users, it is difficult for operators to provide personalized services to different users

Method used

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  • Service processing method and device and server
  • Service processing method and device and server
  • Service processing method and device and server

Examples

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Embodiment Construction

[0030] Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numerals in different drawings refer to the same or similar elements unless otherwise indicated. The implementations described in the following exemplary examples do not represent all implementations consistent with the present disclosure. Rather, they are merely examples of apparatuses and methods consistent with aspects of the present disclosure as recited in the appended claims.

[0031] The business processing method provided by the present invention can be applied to figure 1 The communication system shown. Such as figure 1 As shown, the communication system includes: an access network device 11 , a terminal device 12 and a server 13 . It should be noted, figure 1 The communication system shown can be applied to different network standards, for example, it...

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Abstract

The embodiment of the invention provides a service processing method and device and a server. The method includes the following steps: acquiring service characteristics of a target user terminal within a historical time; determining a current phase of the target user terminal in a service usage period according to the service characteristics of the target user terminal within the historical time;determining the time when the target user terminal enters the next phase of the current phase according to the service characteristics and user attribute characteristics of the target user terminal inthe current phase; and before the target user terminal enters the next phase of the current phase, pushing a service corresponding to the next phase to the target user terminal. According to the embodiment of the invention, personalized services for different users can be realized, and the user experience can be improved.

Description

technical field [0001] The embodiments of the present invention relate to the technical field of communications, and in particular, to a service processing method, device, and server. Background technique [0002] In a communication system, a user communicates through a mobile terminal. When the mobile terminal accesses a network, the user needs to handle corresponding services from an operator. [0003] After the mobile terminal is connected to the network, the service volume generated by the user will change with time, causing the user to change the service, change the number of the mobile terminal or stop using the service. Due to the personalization between different users, it is difficult for operators to provide personalized services to different users. Contents of the invention [0004] Embodiments of the present invention provide a business processing method, device, and server to implement personalized services for different users. [0005] In a first aspect, an...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24
CPCH04L41/145H04L41/147
Inventor 刘颖慧许丹丹刘静沙
Owner CHINA UNITED NETWORK COMM GRP CO LTD
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