Interaction method, interaction device, computer device and storage medium

Abstract

The present application relates to an interaction method, an interaction device, a computer device and a storage medium, wherein, the interaction method receives an application addition request, and the application addition request carries a customer identification and an application identification of a third party application; obtaining customer service information of a third party application according to the application identifier, wherein the customer service information comprises a customer service object identifier; sending a contact addition request according to the customer service object identifier and the customer identifier. The contact addition request is used to request that the customer service object identity be added to the contact list corresponding to the customer identity. As such, when a custom encounters problem or needs feedback when using a third-party application, the contact list can conveniently and quickly communicate with a third-party application provider,so that the interaction method has high interaction efficiency. The present application also relates to two other interaction methods corresponding to the interaction method, the interaction device, the computer device storage medium, the interaction device, the computer device and the storage medium.

Description

technical field [0001] The present application relates to the field of computer application technology, and in particular to an interaction method, an interaction device, computer equipment and a storage medium. Background technique [0002] At present, most of the application stores, when providing application download and installation services, also reserve some feedback channels such as QQ groups, WeChat groups, forums, etc. Feedback to interact with the application provider. For non-enterprise scenarios, these interaction methods can basically meet the needs, but due to the poor real-time performance of these feedback channels, for enterprise scenarios, these interaction methods are difficult to meet the needs. [0003] Enterprise-level users need to find a suitable feedback channel more quickly and conveniently for problems encountered when using applications, so that application providers can intervene more quickly and efficiently. Therefore, the interaction efficienc...

AI Technical Summary

Problems solved by technology

For non-enterprise scenarios, these interaction methods can basically meet the needs, but due to the poor real-time performance of these feedback channels, for enterprise scenarios, these interaction methods are difficult to meet the needs

[0003] Enterprise-level users need to find a suitable feedback channel more quickly and conveniently for problems encountered when using applications, so that application providers can intervene more quickly and efficiently. Therefore, the interaction efficiency of traditional interaction methods needs to be further improved

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