Sales effect artificial intelligence analysis method and system

Abstract

The invention relates to an artificial intelligence analysis method for sales effects. The method comprises the following steps: firstly, voice data of conversations is collected between sales personnel and customers through voice collection devices arranged at different strategic positions, and the voice data is uploaded to a cloud server; Voice data are downloaded from the cloud server through the central server, and sales keywords positively related to sales performance are identified; data analysis is made on the identified sales keywords by utilizing an artificial intelligence deep learning algorithm so as to establish a relation calculation model of the sales keywords and sales effects; According to the method, the artificial intelligence technology is creatively applied to the retail industry, the sales effect analysis result can be objectively and truly obtained, and a guidance basis is provided for training and learning of retail sites or enterprise sales personnel. The invention also relates to a sales effect artificial intelligence analysis system.

Description

Technical field [0001] The invention relates to the technical field of artificial intelligence analysis, and in particular to an artificial intelligence analysis method and system for sales effectiveness. Background technique [0002] There are salespersons in all walks of life and salespersons play an important role in serving customers. Especially in the retail industry, salespersons are the first line of face-to-face communication with customers, and their speech and tone will directly affect As a result of the customer’s shopping, different sales personnel will also make big differences in their respective sales performance due to different words or intonations in their discourse. However, it is generally impossible to know why different sales personnel have different results, such as traditional retail stores. Sales performance, I don’t know what each salesperson said during the sales process, so it is difficult to improve the sales performance of the salesperson, and the re...

AI Technical Summary

Problems solved by technology

[0004] The present invention provides an artificial intelligence analysis method for sales effectiveness in view of the problems that the existing retail industry cannot effectively improve the sales effectiveness of each salesperson and cannot effectively guide and train salespersons. The system effectively collects massive voices of conversations between salespersons and customers Data analysis after the data can objectively and truly obtain the sales effectiveness analysis results, and allow retailers to plan sales skills based on the analysis results, thus greatly improving the sales effectiveness of retail stores

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