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Intelligent logistics method and system thereof

A technology for logistics and goods, applied in the field of intelligent logistics methods and systems, can solve the problems of decreased customer satisfaction, inability to obtain the location of goods, long delivery time, etc., to improve customer satisfaction, enhance customer satisfaction, The effect of improving delivery efficiency

Pending Publication Date: 2019-08-06
深圳市中技物流有限公司
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AI Technical Summary

Problems solved by technology

[0004] The above-mentioned existing technical solutions have the following defects: when a customer places an order, the customer generally only sees an estimated price, but when the actual payment is made, the price is often much higher than the previous price, which makes the customer feel affected. Deceit; when loading and delivering goods, since all the goods are delivered at one time according to the time of entering the warehouse, if the customer's goods enter the warehouse later, they need to wait in line for delivery, which makes the delivery time longer; After delivery, because some logistics companies do not have the ability to obtain the location information of the goods in real time, they cannot obtain the location of the goods online, which makes the customer unable to obtain the information of the goods in a timely manner. Multiple situations that easily lead to customer dissatisfaction, resulting in a decline in customer satisfaction

Method used

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  • Intelligent logistics method and system thereof

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Embodiment Construction

[0069] The present invention will be described in further detail below in conjunction with the accompanying drawings.

[0070] refer to figure 1 , is a kind of intelligent logistics method disclosed by the present invention, comprising:

[0071] Obtain the current order information corresponding to the current goods. The order information includes the customer name, customer address, shipping type, logistics channel and customer order number; obtain the keyword information of the current order information according to the current order information, from the preset keywords Query the corresponding keyword information in the information, and obtain the current additional fee information corresponding to the current keyword information according to the query result; feed back the current additional information fee to the current customer.

[0072] If the label selected by the shipping type customer is digital products, the logistics channel is DHL, and Iraq is included in the sh...

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Abstract

The invention relates to the field of logistics, and discloses an intelligent logistics method and system, and the method comprises the steps: obtaining the current order information corresponding toa current cargo; obtaining keyword information of the current order information according to the current order information, inquiring corresponding keyword information from preset keyword information,and obtaining current additional cost information corresponding to the current keyword information according to an inquiry result; feeding back the current extra information cost to the current client. The system comprises an order information acquisition unit; a cargo information acquisition unit; a vehicle position acquisition unit; a vehicle volume acquisition unit; a logistics information acquisition unit; a background control unit. The method has the effect of improving the customer satisfaction.

Description

technical field [0001] The invention relates to the technical field of logistics, in particular to an intelligent logistics method and system thereof. Background technique [0002] At present, logistics is the process of the physical flow of goods from the place of supply to the place of receiving, according to actual needs, the process of organically combining functions such as transportation, storage, loading and unloading, packaging, circulation processing, distribution, and information processing to meet user requirements. [0003] In the existing logistics distribution process, the customer usually places an order online first. After the customer places the order, the logistics company sends someone to pick up the package or the customer sends the package by himself. The logistics company sends the goods after receiving the goods. After the receiving personnel receive the goods, the entire logistics distribution is completed. [0004] The above-mentioned existing techn...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/08
CPCG06Q10/08345G06Q10/0833
Inventor 童娅明
Owner 深圳市中技物流有限公司
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