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Service management tracking system of elderly care platform

A service management and tracking system technology, applied in the field of elderly care platform management, can solve problems such as insufficient comprehensiveness, inability to calculate service duration, false status, etc., and achieve the effect of improving service, convenient and fast service, and convenient review

Pending Publication Date: 2019-10-22
技鼎软件科技(南京)有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

If the QR code is damaged in the middle, the location record cannot be made
In addition, there are false situations
And after serving the elderly, the service duration cannot be calculated, and the elderly cannot comment on this service
Enterprises can only conduct random surveys on the quality of services through manual return visits, which are not comprehensive enough
Unable to understand the real situation
[0004] Elderly care enterprises cannot locate the whereabouts of service personnel and cannot control service quality

Method used

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  • Service management tracking system of elderly care platform
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Embodiment Construction

[0020] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0021] refer to figure 1 with figure 2 ,Such as figure 1 with figure 2 As shown, a service management tracking system for the elderly care platform, including a front-end module and a back-end module; the front-end module is linked to the back-end module; the front-end module supports Andriod and IOS platforms, and provides APPs used by ordinary service personnel and supervisors; the main functions include Supervisors customize services, assign services, and check service status, visit planning, service evaluation, and leave review functions;

[0022] The back-end module provides management f...

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Abstract

The invention discloses a service management tracking system of a elderly care platform. The service management tracking system comprises a front-end module and a rear-end module, the front-end moduleis connected with the rear-end module; the front-end module supports Android and IOS platforms, and provides an APP used by common service personnel and supervisors; the main functions comprise service customization by supervisors, service assignment, service state checking, visit planning, service evaluation and ask-for-leave checking. The back-end module provides management functions of departments, personnel, authorities and roles. According to the service management tracking system of the pension platform, hierarchical management is carried out on service personnel and management units; the related information of the elderly collected by the third-party platform are integrated; the use of the APP can improve the convenient and fast service; real-time data display. And different real-time and historical data can be checked.

Description

technical field [0001] The invention relates to the management of the elderly care platform, in particular to a service management tracking system of the elderly care platform. Background technique [0002] At present, with the aging of China's population and the country's attention to the issue of elderly care, there are currently many elderly care service agencies in China that provide multi-faceted services for the elderly. However, there are still some deficiencies in the management of service personnel. In order to improve service quality and better management. [0003] In the previous service method, the service personnel went to the home of the elderly who were designated to be served, and the home of the elderly had to have a customized QR code. The service personnel need to scan the QR code for positioning. If the QR code is damaged in the middle, the location record cannot be made. In addition, there are also false situations. Moreover, after the service for t...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q50/26
CPCG06Q50/26
Inventor 柯焱芳宋秋雨
Owner 技鼎软件科技(南京)有限公司
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