Screen display monitoring method and device, electronic equipment and storage medium

Abstract

The invention relates to a screen display monitoring method and device, electronic equipment and a storage medium. The screen display monitoring method comprises the steps that of when a first event is detected, generating a recording instruction of a screen is generated; in response to the a recording instruction, creating a screen recording virtual device and a layer transmission interface for the a screen; triggering a screen recording virtual device to collect display layer data of a the screen, sending the display layer data to a multimedia module through a layer transmission interface, and rendering and combining the display layer data into image video data by the multimedia module; analyzing the image video data, and determining whether the image display of the screen has a displaydefect or not; and when the screen has the display defect, obtaining a state parameter of a processing unit supporting screen display, and sending the display defect information and the state parameter to a specified port. According to the invention, the defect occurrence reason can be determined based on the reported information, the corresponding solution is generated in a targeted manner, and the display quality of the electronic equipment is improved.

Description

technical field [0001] The present disclosure relates to electronic equipment processing technologies, and in particular to a screen display monitoring method and device, electronic equipment, and a storage medium. Background technique [0002] Various operating systems of electronic equipment have phenomena such as black screen, splash screen, blurred screen or Gaussian blur failure, etc., which bring great inconvenience to users, but when the above-mentioned display defects appear on the screen of electronic equipment, most of them are accidental Occurs, and when it occurs, the duration is usually an instant or a very short time. Even if the user reports the display defect to the service cloud platform through the network, and then obtains the relevant operating state parameters of the display processing unit of the electronic device through the network, the obtained operating state parameters often have lost key information, and it is impossible to locate the display defe...

AI Technical Summary

Problems solved by technology

[0002] Various operating systems of electronic equipment have phenomena such as black screen, splash screen, blurred screen or Gaussian blur failure, etc., which bring great inconvenience to users, but when the above-mentioned display defects appear on the screen of electronic equipment, most of them are accidental Occurs, and when it occurs, the duration is mostly an instant or a very short time

Even if the user reports the display defect to the service cloud platform through the network, and then obtains the relevant operating state parameters of the display processing unit of the electronic device through the network, the obtained operating state parameters often have lost key information, and it is impossible to locate the display defect. Specific reasons, therefore, when electronic equipment has black screen, splash screen, blurred screen or Gaussian blur failure, it is difficult for suppliers of electronic equipment to obtain the specific reasons for the above-mentioned defects, which has made it difficult to solve such problems

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