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A user service method and system based on digital twin technology

A user service, twinning technology, applied in data processing applications, electronic digital data processing, digital data information retrieval, etc., can solve the problems of exposing private data, unable to effectively improve customers' cognition and selection ability of products and services, etc. The effect of improving cognition and selection ability, and improving service provision ability

Active Publication Date: 2022-03-08
SHENZHEN SUNLINE TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The traditional face-to-face transaction mode cannot effectively form a mechanism to promote continuous customer-centric product and service innovation; and the current advanced e-commerce mode cannot effectively improve customers' awareness and selection ability of products and services. Customized products and services, and the risk of exposing your private data

Method used

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  • A user service method and system based on digital twin technology
  • A user service method and system based on digital twin technology
  • A user service method and system based on digital twin technology

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Embodiment Construction

[0045] Exemplary embodiments of the present invention will be described in more detail below with reference to the accompanying drawings. Although exemplary embodiments of the present invention are shown in the drawings, it should be understood that the invention may be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided for more thorough understanding of the present invention and to fully convey the scope of the present invention to those skilled in the art.

[0046] figure 1 It shows a schematic flow chart of a user service method based on digital twin technology according to an embodiment of the present invention, combined with figure 1It can be seen that the user service method based on digital twin technology provided by the embodiment of the present invention may at least include the following steps S101~S104, and this method may be applied to user-centered service systems such as transaction pl...

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Abstract

The present invention provides a user service method and system based on digital twin technology. The method includes: receiving an information acquisition request submitted by any information requester via its associated terminal device, analyzing and obtaining information screening indicators carried in the information acquisition request, Send the information screening index to the first intelligent robot corresponding to at least one information provider for providing resource information; receive the target resource information found by each first intelligent robot using the information screening index and meet the needs of the information requester; send the target resource The information is sent to the terminal device for display for selection by the information requester. The solution provided by the present invention can recommend fully customized services and products to users, and support users to make more rational and better choices in the purchase of goods and services, especially business services that have an important impact on customers, and the ability to improve and develop, while effectively Improve customers' awareness and selection ability of products and services.

Description

technical field [0001] The invention relates to the technical field of artificial intelligence, in particular to a user service method and system based on digital twin technology. Background technique [0002] With the continuous development of technology and the times, different types of products in different fields emerge in an endless stream, and the results of choices in information requests are different, which have different important and long-term effects on themselves. In most cases, the information requester does not know how to make a relatively better choice, because the product is relatively complex, there are many types of optional products, and more combinations are needed to make a better choice, which requires very professional knowledge, A large amount of data that can be used for comparative research, as well as research methods, etc., are not something that the information requester can do by itself. [0003] The traditional face-to-face transaction mode ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/332G06Q30/06
CPCG06F16/3329G06Q30/0621
Inventor 刘明晶张璐王健昆
Owner SHENZHEN SUNLINE TECH CO LTD
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