Special hotel member system based on enterprise WeChat

Abstract

The invention discloses a special hotel member system based on enterprise WeChat. The system comprises a cloud server, a member marketing unit, a positioning module, a member communication unit, a timing pushing module, an enterprise WeChat number, an artificial intelligence module, an authority module, an information sorting and gathering module, a link module, a key information extraction unit, a member registration module, a database, a data analysis module, an account password module, an emergency contact module, a customer service personal WeChat and tabulation module. The beneficial effects of the application are that real-time contact with the customer can be carried out based on the enterprise WeChat, the enterprise WeChat is utilized to reach the hotel check-in customer, and in combination with the member label data and the member check-in condition, the hotel merchant can provide personalized services for the customer and carry out precise marketing in the chatting process with the customer, so that the hotel operation efficiency and the user check-in experience are improved.

Description

technical field

[0001] This application relates to the field of membership systems, especially a hotel-specific membership system based on Enterprise WeChat. Background technique

[0002] The basic definition of a hotel is a commercial institution that provides a safe and comfortable space for users to have a short-term rest or sleep; Enterprise WeChat is a corporate communication and office tool created by the Tencent WeChat team. It has the same communication experience as WeChat and rich OA applications , and the ability to connect to the WeChat ecosystem can help companies connect internally, connect with ecological partners, and connect with consumers. Professional collaboration, security management, people as a service.

[0003] The existing hotel membership system generally needs to set up a special webpage to communicate with customers through customer service. The communication effect is not good, and it is difficult to provide personalized services for customers. ...

Examples

Embodiment Construction

[0020] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiment of the application will be clearly and completely described below in conjunction with the accompanying drawings in the embodiment of the application. Obviously, the described embodiment is only It is an embodiment of a part of the application, but not all of the embodiments. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the scope of protection of this application.

[0021] It should be noted that the terms "first" and "second" in the description and claims of the present application and the above drawings are used to distinguish similar objects, but not necessarily used to describe a specific sequence or sequence. It should be understood that the data so used may be interchanged under appropriate circumstances for...

technical field

[0001] This application relates to the field of membership systems, especially a hotel-specific membership system based on Enterprise WeChat. Background technique

[0002] The basic definition of a hotel is a commercial institution that provides a safe and comfortable space for users to have a short-term rest or sleep; Enterprise WeChat is a corporate communication and office tool created by the Tencent WeChat team. It has the same communication experience as WeChat and rich OA applications , and the ability to connect to the WeChat ecosystem can help companies connect internally, connect with ecological partners, and connect with consumers. Professional collaboration, security management, people as a service.

[0003] The existing hotel membership system generally needs to set up a special webpage to communicate with customers through customer service. The communication effect is not good, and it is difficult to provide personalized services for customers. ...

Examples

Embodiment Construction

[0020] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiment of the application will be clearly and completely described below in conjunction with the accompanying drawings in the embodiment of the application. Obviously, the described embodiment is only It is an embodiment of a part of the application, but not all of the embodiments. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the scope of protection of this application.

[0021] It should be noted that the terms "first" and "second" in the description and claims of the present application and the above drawings are used to distinguish similar objects, but not necessarily used to describe a specific sequence or sequence. It should be understood that the data so used may be interchanged under appropriate circumstances for...

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