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Instant message forwarding method based on team, instant communication server and customer terminal

A communication server and message forwarding technology, which is applied in the branch office to provide special service devices, digital transmission systems, data exchange networks, etc., can solve the problem of cumbersome manual operation of sub-accounts requesting message forwarding and sub-accounts receiving message forwarding, etc., to achieve Effects of reducing burden and improving efficiency

Active Publication Date: 2012-12-26
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] The present invention provides a team-based instant message forwarding method, an instant communication server and a client to solve the problem in the prior art that both the sub-accounts requesting message forwarding and the sub-accounts receiving message forwarding need to perform cumbersome manual operations

Method used

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  • Instant message forwarding method based on team, instant communication server and customer terminal
  • Instant message forwarding method based on team, instant communication server and customer terminal
  • Instant message forwarding method based on team, instant communication server and customer terminal

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 2

[0123] Embodiment two realizes the specific implementation process of the second method of the present invention as follows:

[0124] S2000: sub-account B in team G 1 During the session with the peer communication account account P outside the team G, the sub-account B in the team G 1 where the client C 1 The recording unit 2100 of the store stores the sub-account B in the team G 1 Interaction messages between the two parties in the conversation with account P outside the team G;

[0125] S2001: Sub-account B in team G 1 When other sub-accounts in the team need to replace themselves to interact with account P outside team G, sub-account B in team G 1 Send a message forwarding request to the IM server by clicking the "message forwarding" button;

[0126] S2002: After receiving the message forwarding request, the sub-account obtaining unit 3100 in the IM server obtains the sub-account B 1 All the sub-accounts in the team G where IM is online, and the sending unit 3200 in t...

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PUM

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Abstract

The invention discloses an instant message forwarding method based on a team, which relates to the computer network and electronic commerce fields, and comprises the steps: an instant communication server saves interacting messages of a session between an instant communication sub-account and an opposite end communication account in the team; the instant communication server selects another online sub-account in online sub-accounts in the team after receiving a message forwarding request sent from the instant communication sub-account in the team; and notifies the selected online sub-account about the opposite end communication account and the saved interacting messages; and the selected online sub-account continues to have a session with the opposite end communication account according to the received interacting messages and the opposite end communication account. Corresponding, the invention also discloses an instant communication server and a client, and the invention can reduce the burdens of instant message forwarding users and improve the efficiency of instant communications.

Description

technical field [0001] The invention relates to the fields of computer network and electronic commerce, in particular to a team-based instant message forwarding method, an instant communication server and a client. Background technique [0002] An Instant Messaging (IM, Instant Messaging) system has now become an important means for users to communicate through a network. With the ever-increasing demand for business real-time communication in recent years, enterprise instant messaging systems are also developing rapidly, and are gradually becoming a common means of communication inside and outside enterprises. [0003] Take a virtual store as an example. In a virtual store, buyers and sellers usually choose IM tools to communicate, such as understanding product information, inquiry, quotation, etc. When the virtual store reaches a certain transaction scale, a store owner can use his own account as the parent account B. Set up sub-account B for the clerk i (i=1, 2...n), par...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/58H04L12/16
Inventor 张坚
Owner ALIBABA GRP HLDG LTD
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