Service-oriented information retrieval method in electronic government affair application

Abstract

The invention discloses a method for retrieving service information in e-government applications, which is used in internet environment and aims to serve the general public. The invention aims to solve the problems of helping the public clients to accomplish the positioning of information and service based on website structure information quickly and accurately in a government affair portal website and helping to guide users to fulfill trans-departmental government process on-line. The invention adopts the following technical points: 1, retrieving relevant government information according to retrieval keywords and aiming at the structure information of the government affair portal website, and positioning location information of web pages matching or being similar to the government information in a sitemap; and 2, retrieving government process data and judging possible governmental affairs business situation of a current public client according to the returned government information in step 1, and returning instructional information relevant to the governmental affairs business situation according to the governmental affairs business situation. The invention can effectively help the public client to accomplish the positioning of information and service quickly and accurately; guidance is offered to the public for obtaining trans-departmental governmental affair service through the portal website; and the advantages of information construction of e-government affairs and the recombination of business process are brought into full play.

Description

technical field [0001] The invention relates to the field of service information retrieval in e-government applications aimed at serving the public under the Internet environment, and in particular relates to a service-oriented information retrieval method in e-government applications. Background technique [0002] With the development of Internet-related technologies and the continuous expansion of their application fields, the wave of global informatization is increasing day by day. Informatization construction has become a major development issue in our national economy. E-government is the only way for government reform in an information society. E-government refers to the use of high-end information and communication technology by the government in its management and service functions to realize the reorganization of government organizational structure and work processes, and to provide efficient and transparent services to the public in an all-round way in a way that tr...

AI Technical Summary

Problems solved by technology

[0007] Aiming at the problem that public users cannot quickly locate departmental functions in the portal website, effectively obtain the entry path of web pages, and know the current state of government affairs process of the public, as well as the information and services related to departmental functions and government affairs process state

Images