Apparatus and method used for transparent window intimacy protection of on-line help

An online help and privacy protection technology, applied in the field of privacy protection, can solve the problems of unclear helper's privacy, unable to ask for help to monitor the helper's screen information, unable to control the local area of ​​the window, etc., to achieve the effect of wide application
CN101470786AInactive Publication Date: 2009-07-01北京帮助在线信息技术有限公司
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
北京帮助在线信息技术有限公司
Publication Date
2009-07-01
Estimated Expiration
Not applicable · inactive patent

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Abstract

The invention provides a transparent window privacy protection device and a method for on-line help, which are used to supply privacy protection for a person who asks for help when in on-line help, and comprise the solution to personal information, private documents, a window or a screen display zone with sensitive data and the like on a device of a person who asks for help. A person who asks for help can manually select an invisible zone which can not be seen by a helper, and the invisible zone is more flexible, which can be any portion on a screen, and the size, the position and the shape of a protected zone can be confirmed by the person who asks for help, a plurality of zones can be simultaneously protected, and the person who asks for help can operate contents of the protected zones when in on-line help, and the information can not be transmitted to a helper device, the person who asks for help can monitor screen images which can be seen by a helper, and the protection technique has wide application scope, which can be applied on the terminals of various electronic devices such as computers, cell phones and the like, and can be used on the operation systems of WINDOWS, LINUX and the like.
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Description

technical field

[0001] The present invention relates to a privacy protection technology, in particular to a device and method for privacy protection of a transparent window for online help. When used in online help, provide helpers with solutions that protect their privacy, including personal information, private files, windows or screen display areas with sensitive data, etc. on the helper's device. In this method, the help-seeking party can select the scope of protection, the location of the area, etc. to be protected, and the online help does not affect the help-seeking party's own operation of its help-seeking device. Wherein, the helper is a user who uses the helper's device, and the helper is a technical support person who provides online help services for the helper. The helper can remotely operate the helper's device through the network to provide online help for the helper. Background technique

[0002] Online help is an important means for helping computer or othe...

Claims

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