Financial management system and financial management method applied to business operation supporting system

A technology of operation support system and management system, which is applied in the field of customer account management and can solve problems such as inability to meet business operation support systems

Inactive Publication Date: 2010-02-10
INST OF ACOUSTICS CHINESE ACAD OF SCI
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] Therefore, the commonly used account management method can no longer meet the "customer-centric" needs of the

Method used

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  • Financial management system and financial management method applied to business operation supporting system
  • Financial management system and financial management method applied to business operation supporting system
  • Financial management system and financial management method applied to business operation supporting system

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Embodiment Construction

[0038] In order to make the purpose, realization method and advantages of the present invention clearer, the present invention will be further described in detail with specific implementation examples and with reference to the accompanying drawings.

[0039] In the following, the application of the present invention to an IPTV service operation support system is taken as an example for description.

[0040] Such as figure 1 As shown, the business system includes the business system of the business hall and the customer self-service system. The specific steps for customer 1 to obtain a free account are:

[0041] 100) Customer 1 registers customer information through the business system (interaction 1), and at the same time the business system sends an account allocation request to the account management system (interaction 2).

[0042] 101) After receiving the request and customer information, the account management system allocates a free account for the customer, sets the l...

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Abstract

The invention relates to a financial management method applied to a business operation supporting system. The financial management method comprises the following steps: sorting accounts of clients into free accounts and paying accounts; connecting the paying accounts to the free accounts thereof; connecting the free accounts to parent free accounts according to the subordination of the clients to form a tree structure; arranging the free accounts at a root node and middle nodes of the tree structure; arranging paying accounts at leaf nodes; and establishing a paying relationship between the nodes and the business. By a certain fund movement rule, the system and the method not only satisfy the needs of the free accounts for unitedly paying for sub accounts, but also satisfy the needs of the paying accounts for paying for services discriminatively, thereby achieving the control of all service charge; in addition, the system and the method reflect account relationship generated by a client relationship among important clients or group clients, provide the important clients with flexible paying supporting, differentiates the paying of prepaying business and post paying business at paying accounts and unites at manage the free accounts, thereby being convenient for operators to manage.

Description

technical field [0001] The present invention relates to the technical field of business operation support, in particular to a system and method for managing customer accounts. Background technique [0002] Faced with the trend of triple play and the development of a large number of new services, the business operation support can not only manage multiple services, but also be convenient for customers to use. This puts forward higher requirements for the account management of the business operation support: Requirements for flexible payment: Some customers hope to use one public account to pay for all businesses; some customers want to use different accounts to pay for different businesses, which is convenient for controlling the usage fees of different businesses; and some customers want to have unified payment The convenience, but also to a certain extent control the cost of each business. (2) Demands of major customers: Some major customers want to pay a certain amount an...

Claims

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Application Information

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IPC IPC(8): H04W4/24H04W88/18G06Q20/00
Inventor 刘磊董元元匡振国刘学王劲林
Owner INST OF ACOUSTICS CHINESE ACAD OF SCI
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