Voice communication scheduling command system

A voice communication, dispatching and commanding technology, applied in telephone communications, subscriber special services, electrical components, etc., can solve problems such as difficult business expansion, increased load on the dispatching server 102, difficulty in meeting user needs in the commanding and dispatching system, etc., and achieves an improvement Flexibility, the effect of increasing load balancing capabilities

Inactive Publication Date: 2013-03-20
ZICT TECH CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] Today, with the rapid increase in the amount of information and the rapid expansion of dispatching services, the traditional command and dispatching system has been difficult to meet the needs of users
In traditional command and dispatch, business and call are combined, that is, call control and business control are integrated into a unified service. As a single network component, its advantage is that it is easy to control and manage, but it will increase the load of dispatch server 102 , it is not easy to expand the business, and the command and dispatch core network is limited. As a result, the business does not necessarily meet the needs of end users, and does not conform to the trend of separation of calls and business bearers

Method used

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Embodiment Construction

[0026] In order to understand the above-mentioned purpose, features and advantages of the present invention more clearly, the present invention will be further described in detail below in conjunction with the accompanying drawings and specific embodiments. It should be noted that, in the case of no conflict, the embodiments of the present application and the features in the embodiments can be combined with each other.

[0027] In the following description, many specific details are set forth in order to fully understand the present invention. However, the present invention can also be implemented in other ways different from those described here. Therefore, the protection scope of the present invention is not limited by the specific details disclosed below. EXAMPLE LIMITATIONS.

[0028] Below is the term explanation used in accompanying drawing and embodiment:

[0029] PSTN: Public Switched Telephone Network public telephone switching network.

[0030] IP-PBX: Among them, P...

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Abstract

The invention provides a voice communication scheduling command system which comprises a scheduling server and an internet protocol-private branch exchange (IP-PBX), wherein the scheduling server is used in the voice communication process to achieve scheduling control of call services, and the IP-PBX is connected to the scheduling server to achieve call control in the voice communication process. Due to the technical scheme, the call control and scheduling services can be separated, and thus ability of load balancing of a system is enhanced, and expansion of the scheduling services and flexibility of configurations are promoted.

Description

technical field [0001] The invention relates to the technical field of voice communication, in particular to a voice communication dispatching command system. Background technique [0002] At present, the structure of the traditional dispatching command system in the field of converged communication is as follows: figure 1 As shown, it includes dispatch server 102, digital relay 106, dispatch station 104, media server 108 and so on. The traditional dispatch command system utilizes digital relay to integrate digital network and telecommunication network (PSTN network). Dispatch server 102 uses sip protocol or MGCP to bear the request initiated by dispatch station 104. The signaling conversion and interaction between digital network and telecommunication network is through digital Follow 106 to complete. [0003] Today, with the rapid increase in information volume and the rapid expansion of dispatching services, the traditional command and dispatching system has been diffic...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M7/12H04M7/00H04M3/51
Inventor 钟柏洪李俊敏蒋铃锋
Owner ZICT TECH CO LTD
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