13 results about "Telephone switching" patented technology

The invention provides a robot outbound task processing method and device and a related product, and relates to the technical field of voice communication. According to the method, a call process is decoupled into a user-robot-seat three-section continuous call based on software service: an outbound clue is scheduled by a queue and then is delivered to a telephone exchange platform to call a user according to a command, and the user automatically accesses a robot to complete a preset dialogue after getting through the call; and when the robot judges that the manual service is needed, the robot channel is released immediately, and the directional call to the idle seat is initiated again, so that the bridging call without hardware port limitation is realized. Dynamic creation and destruction of call legs are completed through multi-level software instructions and event awareness, the outbound rate, line switching and seat distribution can be adjusted during operation, and lateral expansion is supported to cope with concurrency surge. In the whole process, efficient processing of the outbound task and intelligent switching to manual calling are realized, and the outbound service processing efficiency and flexibility are improved.

The application discloses a fixed telephone network transmission system based on quantum security enhancement, which comprises a plurality of local telephone networks, each of which has a local terminal device, and the local telephone networks are connected through the local terminal devices; each local terminal device is connected with one or more intermediate devices, each intermediate device is connected with a plurality of terminal devices, one terminal device is connected with one telephone set, and the system has an end-to-end security enhancement mechanism, which can provide security protection for the transmission channel between the local telephone switching system and the telephone set, applies quantum random numbers to the wired telephone communication system, adopts a negotiation distribution mechanism of "one-time security transmission protection one-time conversation", enhances the security and privacy ability of the last kilometer of telephone communication, makes up for the lack of identity authentication of the traditional telephone switching network, greatly reduces the security risks such as tampering and imitating attack of the telephone terminal, conduction leakage, radiation leakage, tone leakage and lapping eavesdropping and the like.

The embodiment of the invention provides a call implementation system and method, equipment and a storage medium. According to the system, a telephone switching system transfers a call request triggered by a call initiating end to a call answering end, and sends first voice data sent by the call initiating end to the call answering end. And the call answering end sends the first voice data to the server. The server identifies a voice segment from the first voice data, converts the voice segment into a first text, identifies a target service type in the first text, determines at least one piece of question information corresponding to the target service type, generates a second text by using an artificial intelligence model in combination with the at least one piece of question information and the first text, and sends the second text to the server; and converting the second text into second voice data, and sending the second voice data to the call answering end. And the call answering end sends the second voice data to the telephone switching system. And the telephone switching system forwards the second voice data to the call initiating end, so that the hosting service provider can answer the call.

The present invention discloses an FPGA-based telephone online detection device, method, controller and computer storage medium. The device includes a user interface circuit unit and an FPGA processing unit. The FPGA processing unit is used to obtain an SHK signal through the user interface circuit unit and send a test digital signal to the user interface circuit unit; the user interface circuit unit is used to convert the test digital signal into an analog signal, and convert the analog signal into a feedback digital signal through an inverting operational amplifier circuit, a telephone line interface and an addition and subtraction operational amplifier circuit; the FPGA processing unit is used to determine whether a telephone is connected to the telephone line corresponding to the telephone line interface. This allows the application to realize the online detection function without the need for additional circuits and equipment, thereby reducing equipment costs and being used on small-volume telephone exchanges or transmission equipment, thereby effectively performing telephone online detection.

Method, system and computer program product, the product comprising a non-transitory computer readable medium retaining instructions, which when read by a processor, cause the processor to: execute business logic applicable to first and second versions of a telephone exchange system, wherein communication with the first / second version is performed using an object of a first / second class compatible with the first / second version and not with the second / first version, and wherein the business logic is implemented using a universal object of a universal class comprising all fields and methods of the first and second classes; in response to determining to communicate with a first / second system implementing the first / second version: transform the universal object into a first / second object; and transmit the first / second object to the first / second system; wherein the processor is part of a computerized system that comprises a plurality of version-heterogenous telephone exchange systems, including the first and the second telephone exchange systems.

The present invention belongs to the field of Internet telephony switching and discloses a system and method for implementing a customized call flow based on an IPPBX. The system includes a web terminal, middleware, and an IPPBX. The web terminal is used to obtain a user-customized call flow design for a first call number. The middleware is used to obtain the call flow design, convert the call flow design into JSON data, save the JSON data, and notify the IPPBX to update the first call number to a call flow configuration container. The IPPBX is used to receive a call request from a caller. If a second call number carried in the call request is in the call flow configuration container, the middleware is requested for the JSON data corresponding to the second call number, the JSON data is translated into a call plan, and the call flow is implemented according to the call plan. The present invention flexibly configures the call flow design and has good scalability. The IPPBX dynamically obtains the JSON data from the middleware, thereby increasing the number of configurable call flows and reducing the memory usage of the IPPBX.

The invention discloses a dynamic routing dial testing method and system for an intelligent dispatching telephone switching network, and relates to the technical field of power grid dispatching. The method comprises the following steps: constructing a telephone switching network routing dial test platform, and collecting site information, routing data and position information to construct a routing information base; and determining an abnormal route by executing the test path and comparing a test result with the route information base. And reordering the abnormal routes according to the importance of the routes, and carrying out repeated dialing test. And rechecking the retest data according to the set abnormal tolerance, marking the route exceeding the tolerance, and outputting an alarm signal to a display terminal and a mobile terminal to remind a worker to maintain in time. The method can improve the stability and reliability of the telephone switching network routing.

A telephone exchange apparatus includes an acquisition unit, an extraction unit, a specification unit, and a call control unit. In a case where an incoming call including a user ID is detected, the acquisition unit acquires event information of a user having the user ID, the event information indicating a schedule event. The extraction unit extracts location information of the user from the event information. The specification unit specifies a telephone terminal to which the user is most likely to respond among telephone terminals on a basis of the location information, the telephone terminals having been used by the user in a past. The call control unit causes the specified telephone terminal to ring.

A telephone switching apparatus (10) according to the present disclosure is provided with: a storage unit (11) for storing a registration table (11a) in which a plurality of personal telephone numbers are registered for each telephone terminal; an acquisition unit (12) for acquiring a result of authentication of a user with respect to a telephone terminal; a registration unit (13) for registering the telephone terminal and the personal telephone number of the user in the registration table (11a) in association with each other, in accordance with the acquired authentication result; and a control unit (14) for controlling outgoing / incoming calls using the personal telephone number of the user at the telephone terminal, based on the registration table (11a) in which registration has occurred.

A digital signal coding and decoding method, a digital broadcasting system, and a digital telephone exchange system are provided. The digital signal coding and decoding method includes providing a direct current signal; and providing a first direction indication signal and a second direction indication signal on the direct current signal according to each digital signal, so as to generate a plurality of coded signals. The digital signals include a plurality of low level digital signals and a plurality of high level digital signals. The first direction indication signal and the second direction indication signal are signals in opposite directions.

The embodiment of the invention provides an outbound line multi-routing method and system, a program product, equipment and a medium. The method is applied to an outbound platform configured with multiple layers of lines, and the multiple layers of lines comprise a first layer of line and a subsequent layer of line. The method comprises the following steps: taking out a first target user from a first outbound queue, and carrying out outbound on the first target user by adopting a first-layer line through a telephone exchange platform to obtain a first outbound result; if the first outbound result is outbound success, determining that the first target user is successfully called, otherwise, adding the first target user into a second outbound queue; a second target user is taken out from the second outbound queue, outbound is conducted on the second target user again through the telephone exchange platform by adopting the subsequent layer line, and a second outbound result is obtained; and if the second outbound result is outbound success, determining that the second target user is successfully called, otherwise, determining that the second target user is failed to call. According to the embodiment of the invention, different service requirements can be flexibly adapted, and multiple layers of lines are efficiently and safely routed for outbound calling.

A first gateway registers an extension number of a terminal apparatus to an extension control means. A flow control means routes an outgoing call originated from the terminal apparatus and an outgoing call addressed to the terminal apparatus between the first gateway and a second gateway. When receiving the outgoing call originated from the terminal apparatus from the first gateway, the extension control means processes the outgoing call as an outgoing call from the extension number of the terminal apparatus. In addition, when an outgoing call addressed to the extension number of the terminal apparatus is made, the extension control means transmits the outgoing call addressed to the terminal apparatus to the first gateway.

The invention belongs to the field of network telephone exchange, and discloses an IPPBX (Internet Protocol Private Branch Exchange)-based customized call flow implementation system and method, and the system comprises a Web terminal, middleware and an IPPBX, the Web terminal is used for acquiring a call flow design customized by a user for the first call number; the middleware is used for acquiring a call flow design, converting the call flow design into JSON data, storing the JSON data, and notifying the IPPBX to update a first call number to a call flow configuration container; and the IPPBX is used for receiving a call request of a caller, requesting JSON data corresponding to a second call number from the middleware if the second call number carried by the call request is in the call flow configuration container, translating the JSON data into a call plan, and realizing a call flow according to the call plan. According to the invention, the call flow design is flexibly configured, the expandability is good, the IPPBX dynamically obtains the JSON data from the middleware, the number of configurable call flows is increased, and the memory occupation of the IPPBX is reduced.