Vehicle on-line accident solution method and system

Abstract

The invention discloses a vehicle on-line accident solution method and system. The vehicle on-line accident solution method comprises the steps of an accident reporting step, a flow management control step, a vehicle on-line service step, and a statistics examination step. Therefore, the work flow of the traffic accident department is changed and the work flow of the vehicle insurance of the insurance company is accelerated; the road traffic pressure is relieved; the patient-hospital dispute is mitigated; the settlement speed is accelerated; the energy conservation and emission reduction are promoted; the accident processing efficiency is substantially improved; the average accident settlement cost and various auxiliary expenses are reduced; and rapid development of the handy service for the public and the harmonious society is realized.

Description

technical field [0001] The invention belongs to the field of car online, and in particular relates to a method and system for solving car online accidents. Background technique [0002] At present, in the process of vehicle accident handling, investigators lack effective management, long waiting time after reporting, low quality of damage assessment, slow timeliness of claim settlement, difficulty in distinguishing the authenticity of liability certificates, low customer satisfaction, and difficult management of functional departments. [0003] Relying on the accurate market demand analysis and mature creative planning of the insurance community business, the community team has developed a variety of applicable basic functions to meet the needs of insurance companies and customers, which can meet the daily needs of companies and all the functions of customer claim information. Including industry trends, Weibo, promotional information integration, vehicle QR code generation a...

AI Technical Summary

Problems solved by technology

[0007] Although this application has many advantages in the field of mobile Internet, it is not easy for enterprises to develop a timely and applicable application (individual differences). Enterprises not only need a professional team to customize according to needs, but also have a long development cycle and high production costs. High, the developed platform is often only suitable for internal employees to use a platform, and cannot serve and interact with customers vertically

However, the mobile Internet is developing very rapidly, and new functions often need to be added, resulting in high maintenance and upgrade costs for enterprises.

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