Combined service information processing method and device

Abstract

The invention relates to a composite service information processing method and device. The method comprises the following steps: receiving a composite service plan change request sent by a user, wherein the composite service plan change request comprises identification information needed by any attribute service in a composite service, and a changed plan identifier; searching for a virtual user identifier correlated with the identification information from a user database, wherein the virtual user identifier is correlated with identification information of all attribute services in the composite service; acquiring an unchanged composite service plan form according to the virtual user identifier, wherein the composite service plan form comprises service information of all the attribute services; and updating the unchanged composite service plan form according to composite service plan information corresponding to the changed plan identifier. Therefore, parallel processing of a plurality of attribute services in the composite service is realized; the change processing process of a composite service plan is simplified greatly; and the composite service processing efficiency is increased.

Description

technical field [0001] The present invention relates to the technical field of telecommunications, in particular to a combined service information processing method and device. Background technique [0002] A telecom operator's Business Support System (BSS for short) usually refers to an information system with functions such as customer data management, product management, user order management, billing, billing, and settlement. Among them, the combined service package product provided by the system refers to a very effective marketing model in which operators package and sell various attribute services and various packages to meet the needs of specific user groups. [0003] In the era of full-service operation, the coverage of combined service packages is becoming wider and wider, including fixed-line, broadband, 2G, 3G, and PHS. Therefore, the combined business package puts forward higher requirements on the support ability of BSS, not only to provide flexible and custom...

AI Technical Summary

Problems solved by technology

[0005] It can be seen that the current BSS in the telecommunications industry handles the complicated process of changing the combined service package, and when changing the combined service package, it is necessary to provide the identification information required by each attribute service, and the operation is also relatively complicated for users.

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