84 results about "Business support system" patented technology

The invention relates to the field of communication service support systems, and particularly provides a service provisioning process oriented anomaly identification and automatic compensation method and device, service provisioning process modeling is an ordered process chain composed of a plurality of processing nodes, and each node corresponds to a specific service system operation; a unique flow identifier Flow ID is generated for each service instance and used for whole flow state tracking, execution results, state codes and response time information of all flow nodes are recorded in a flow tracking database in real time, and after execution of each node is completed, events are published for other modules to subscribe to, so that an asynchronous observable link is formed. Compared with the prior art, the method can achieve the closed-loop processing of the abnormal process, remarkably reduces the manual intervention rate, improves the business activation success rate and customer service experience, and improves the stability and reliability of a service opening link.

The embodiment of the invention discloses an embedded subscriber identity module (eSIM) card changing method and related equipment, and the method comprises the steps that an authentication server receives a first card changing request sent by terminal equipment, and the first card changing request comprises a user account, a password, a user number and an eUICC chip identifier; verifying the user identity of the terminal equipment according to the user account and the password; and if the verification is passed, a second card changing request is sent to an operator service support system (BSS), the second card changing request comprises the user number and the eUICC chip identifier, the second card changing request is used for indicating the BSS to complete eSIM card changing, and an eSIM server is notified to generate an eSIM configuration file and associate the eSIM configuration file with the eUICC chip identifier. By adopting the embodiment of the invention, the eSIM card changing process is simplified, and the eSIM card changing efficiency is improved.

A method of transaction authorization includes receiving, by a payment gateway of a payment platform and from a business support system (BSS), an authorization request for a transaction and a security token corresponding to credential information, determining, by the payment gateway, whether an authorization for the transaction is required, and, based on determining that an authorization for the transaction is not required, generating, by the payment gateway, a capture request for retrieving funds for the transaction, sending, by the payment gateway, the capture request to a card issuer corresponding to the credential information, and transferring, by the payment gateway, the funds for the transaction to an operator of the payment gateway.

The invention provides a quantum key output cooperative control method in a quantum secret communication network, and the method is completed through the mutual cooperation of a quantum service support system, a key management control system, a key management device and a quantum key application device. In the method, a quantum service support system registers a device ID and an account opening package of a quantum key application device, generates control strategy information and issues the control strategy information to a key management control system. According to the method, a quantum key output control strategy is generated based on the device ID and the account opening package of the quantum key application device, so that the key output rate, frequency and total quantity are accurately controlled; the problem caused by secret key application based on session information in the prior art is avoided.

The invention discloses a method and device for identifying telecommunication fraud, equipment and a storage medium. The method comprises: in response to a received target user number, obtaining multi-dimensional communication data corresponding to the target user number through a plurality of communication data interfaces, the plurality of communication data interfaces including an operation support system interface, a service support system interface and a network data platform interface; extracting cross-modal fraud features from the multi-dimensional communication data by using a feature recognition model; analyzing the cross-modal fraud features by using a risk assessment model, and determining a risk score of the target user number; and displaying an identification result of the target user number on a front-end interface according to the risk score. According to the method, the big language model is used for carrying out feature extraction analysis on the multi-dimensional communication data, the fraud number can be accurately recognized, and the method has high applicability.

To provide a business information processing system that enables users to efficiently carry out business in a situation where a plurality of business systems exist within an organization. [Solution] The business information processing system includes a language model 11 that has been machine-learned to output a response when an output instruction is input in natural language, multiple business support systems 13, and an API 14 that is an interface to the business support systems. When an output instruction or an output request is input to the language model 11, the language model 11 selects the API 14 required for the output instruction or output in accordance with the output instruction, and sends a request to the API 14.

One embodiment of a method for optimizing a picking movement path comprises the steps of collecting reference information on a product and worker who performs picking; processing the reference information; searching for a picking movement path of the product and the worker based on the collected processed reference information; selecting, by the worker, the searched picking movement path; and storing the reference information and the picking movement path selected by the worker in a business support system.

The invention belongs to the technical field of communication, and particularly relates to an object-oriented 6G network service support system, which comprises a service encapsulation layer SOP, a function protocol layer FOP, a resource modeling layer ROM, an object orchestration and scheduling O-ORCH and a network virtual entity management N-VEM. According to the support system provided by the invention, network components are abstracted to form different forms of multi-object cooperation of different service objects such as network Object, network encapsulation, object inheritance and aggregation and polymorphism, and a basis is provided for each function of a flexible network. The supporting system supports a cross-entity inter-object multi-level object service calling mode, communication between UE and a network, communication between UE and UE and communication between network elements are instantiated as inter-object communication, two communication parties construct a communication object two-tuple, communication is divided into peer-to-peer layer communication and non-peer-to-peer layer communication based on a calling hierarchy, and the communication object two-tuple is divided into peer-to-peer layer communication and non-peer-to-peer layer communication. And flexible resource management, scheduling and service cooperation are realized.

A multi-wide area network (WAN) incorporating both satellite-based communication networks and cellular networks (e.g., an LTE network) is disclosed. In one embodiment, the WAN is implemented with a communications framework comprising: an edge appliance comprising a satellite modem interconnect for coupling to a satellite modem external to the edge appliance, a cellular modem interconnect for coupling to a cellular modem external to the edge appliance, a switch coupled to the satellite and cellular modem interconnects, and a processing node coupled to the switch and comprising a router to switch traffic between the satellite modem interconnect and the cellular modem interconnect when the edge appliance communicates with a public data network using a satellite link or a terrestrial cellular link, respectively; and a connectivity platform configured for connection to the edge appliance, the connectivity platform comprising a broker / integrator component configured to operate as a broker and an integrator between the edge appliance and both connectivity service providers and business support systems that perform subscription management to enable the edge appliance access to the satellite and terrestrial cellular links.

The invention relates to the technical field of communication operation, and particularly provides a customer arrearage payment reminding method and device, and the method comprises the following steps: S1, defining a payment reminding strategy based on the actual service current situation of an operator; s2, in combination with a service support system of an operator, perfecting execution actions of the system; s3, defining an arrearage payment reminding rule; s4, defining a timed task executed by the payment reminding action; s5, intervening bad users in advance; s6, setting a committed repayment function; s7, setting an installment payment function; s8, statistical analysis of arrearage records is carried out; and S9, based on an automation function, batch import of arrearage user data is provided. Compared with the prior art, the debt recovery rate can be improved, the payment reminding cost can be reduced, the user relationship can be maintained, and the financial health and sustainable development of operators can be guaranteed.

Disclosed techniques include evaluating Key Performance Indicator (KPI) event information from a production domain (16) to identify nonconformance of a service provided via the production domain with a Service Level Agreement (SLA) governing the service, and outputting actionable nonconformance information. Among the several advantages gained via the disclosed techniques is the use of even low-level KPIs over time to determine higher-level compliance or non-compliance with Service Level Objectives (SLOs) defined by the SLA and the ability to drive Business Support Systems (BSSs) or Service Assurance Systems (SASs) via nonconformance information determined from identified nonconformance with the SLA.

To improve user convenience.SOLUTION: A work support system (1) provided herein is capable of supporting work of users with no-code or low-code. An extension content information acquisition unit (201) acquires extension content information regarding extension content of a work support function in the work support system (1) based on user input. A code generation unit (206) generates code for extension of the work support function based on the extension content information and AI. A provision unit (207) provides the code to a user.SELECTED DRAWING: Figure 4

The embodiment of the invention provides an anti-fraud identification method for multi-dimensional correlation analysis and related equipment, and belongs to the technical field of computers. The method comprises the following steps: performing feature extraction on operator core network data and service support system data according to a feature extraction rule to obtain number-level features, user-level features and equipment-level features; carrying out entity and relation identification on communication numbers, user certificates and communication equipment on the operator core network data and the service support system data to construct a relation graph; taking associated user certificates and communication numbers as analysis objects, and respectively carrying out analysis object feature extraction on the relation graph, the number-level features, the user-level features and the equipment-level features to obtain target full-amount features of the analysis objects; and performing risk assessment on the target full-quantity features based on a trained machine learning model to obtain a number risk assessment result. According to the embodiment of the invention, the fraud recognition accuracy and timeliness can be improved.

This invention provides a business support system, business support method, and program that can suppress the decline in business efficiency and quality caused by the systematization of business processes. [Solution] A business support system comprising: a function setting unit that accepts from a first user the selection of functions necessary for carrying out the target application process from among the functions related to the application process, which include at least a review process in the business process; an application generation unit that generates an application to execute the application process based on the functions selected by the first user; an assignment setting unit that accepts from the first user the assignment of a second user responsible for carrying out the application process for each application process; a publication setting unit that accepts from the first user the setting of a publication period for the application for each application process; and a display control unit that controls the screen display so that only the applications for application processes that are currently published among the application processes assigned to the second user can be executed.

To provide a retraining system for realizing a large language model useful for a business support system.SOLUTION: In a retraining system (1): a large language model acquisition unit (101) acquires a pre-trained large language model; a training data acquisition unit (102) acquires training data for retraining the large language model, the training data having been created on the basis of activity data representing activity of a user performed in a business support system that supports business of the user; a retraining unit (103) creates a business support model specific to the business support system, by executing retraining of the large language model on the basis of the training data.SELECTED DRAWING: Figure 4

To provide an information processing device and program capable of improving usability related to a KPI tree.SOLUTION: A server device in a business support system is provided with a name identification processing part including acquisition means for acquiring node names and node types of nodes from tree data obtained by gradually setting relations showing nodes showing management goals and nodes showing measures for achieving the goals in a tree structure state, extraction means for extracting a reference node name of a set similar to sets of the node names and the node types acquired by the acquisition means from a first storage part for storing sets of reference node names and node types to be a name identification reference, and registration means for associating the node name and the node type acquired by the acquisition means with the reference node name extracted by the extraction means to register them in a second storage part, and executes processing relating to name identification of the node names of the nodes included in a KPI tree by cooperating with a GUI provision part and a design support part.SELECTED DRAWING: Figure 11

To provide a business support system excellent in convenience for providing information by electronic mail, SMS or mail.SOLUTION: This business support system 1 is composed of a first server 11 having at least a WEB function, a second server 12 having at least a database function, a business person side client terminal 21 allowing a business person in charge to access the first server through a network, and customer side client terminals 22, 23. allowing a customer to access the first server through the network. In the second server, a database capable of processing at least the table T1 related to the business person in charge, the table T2 related to the customer information, and the table T3 related to the provision material information operates.SELECTED DRAWING: Figure 1

To provide an examination operation support system, an examination operation support method, and a program allowing efficient execution of quick and reliable application processing.SOLUTION: An examination operation support system comprises: an identification information providing unit that provides, to application data related to an application from an applicant, on the basis of an application method used by the applicant for the application, of a plurality of application methods, application type identification information indicating a different application type according to the application method; a progress management unit that, when processing on the application is performed, selects, from statuses of a plurality of progress management items that are set according to the application types, a status of the progress management item corresponding to the processing performed in relation to the application, and registers the selected status as the status of the application in association with the application data; and an accumulation management unit that determines an accumulation state of the application on the basis of the application type of the application and the status of the application.SELECTED DRAWING: Figure 3

This business support system focuses on employee proficiency levels to improve the standard level of employee proficiency and thereby increase the overall efficiency of operations within companies and other organizations. [Solution] The system includes a database 11 in which business information categorized by business type is registered, a database 13 in which the proficiency level of each employee is registered, a database 14 in which manual information standardizing the procedures of each business is registered, an employee management unit 24 that manages information on employees who come to work on business days, a business distribution processing unit 23 that distributes the business content to be handled by each employee on business days based on the business content of business days, the employees who come to work on business days, and the proficiency level of each employee, a storage unit 15 that stores the distributed business content, an evaluation unit 25 that evaluates the proficiency level from the time it takes for employees to complete the distributed business content and the state of completion of the business, and a data processing unit 26 that updates the proficiency level registered in the proficiency database.

The embodiment of the invention discloses a control method and system for answering a call after shutdown, equipment and a medium. The method comprises the following steps: determining a double-stop user through a service support system, and sending a single-stop instruction and corresponding subscription information to a user management node to which the double-stop user belongs; after receiving a calling request for the double-stop user, the call control node acquires contract signing information from a user management node to which the double-stop user belongs, and sends call control for the double-stop user to the number management and control service according to the contract signing information; and the number management and control service determines a calling user corresponding to the calling request, judges whether the calling user is a specified user, and sends a connection instruction to the call control node if the calling user is the specified user. A double-stop instruction of a double-stop user is converted into a single-stop instruction of only stopping a calling party, and identity recognition is performed on a called initiator of the double-stop user after single stop, so that only a specified user is allowed to communicate with the double-stop user. The problem that the double-stop user cannot answer the call can be effectively solved.

To improve working efficiency by supporting a construction business over the whole of a construction life cycle having a plurality of phases divided on a time axis in advancing a new construction project.SOLUTION: A construction business support system for supporting construction business on a construction project comprises a construction business support device 100 which can perform construction business support processing for supporting construction business using the project result information acquired when the past construction project was carried out. In advancing a new construction project, the construction business support device 100 is configured so that it can perform construction business support processing for supporting construction business over the whole of a construction life cycle having a plurality of phases divided on a time axis.SELECTED DRAWING: Figure 2

Provided is a structure that supports a reply service for a current query. The business support system is provided with: a division unit that generates a plurality of divided file data by dividing, for each of the query items, a plurality of query items included in file data of a current query; a first acquisition unit that acquires a plurality of pieces of input-completed divided file data in which reply content for the question content of each of the plurality of question items is input; a second acquisition unit that acquires input-completed file data, which is file data in a single file format, generated on the basis of the acquired plurality of input-completed divided file data; and a storage unit that associates each of the plurality of pieces of input-completed divided file data acquired with the input-completed file data and stores the associated data in a database.

This invention discloses a blockchain-based quantum key billing system, belonging to the field of quantum communication technology. It includes: a quantum key management terminal, a blockchain-based distributed storage system, a quantum service support system, and quantum key application devices. The quantum key management terminal receives quantum key request information from the quantum key application devices, outputs quantum keys to the quantum key application devices, generates billing information including the amount of quantum keys output, and uploads the billing information to the distributed storage system. The quantum service support system retrieves billing information for each quantum key application device from the distributed storage system and determines whether to update the service status of the quantum key application device based on the amount of quantum keys, subscribed packages, and user balance in the billing information. This invention, based on blockchain technology, avoids data loss or corruption caused by single-point device failure.

[Problem] To provide a business support system that can record the actions of personnel engaged in business and provide business support to the personnel. [Solution] The business support system monitors and manages the actions of staff engaged in work and supports the staff in carrying out their work, and comprises a portable device worn by the staff, an administrator terminal on which images captured by the portable device are displayed and which can communicate with the portable device, and a business support server which configures and stores staff action information based on data acquired by the portable device and controls communication between the portable device and the administrator terminal, the portable device and the administrator terminal being connected to the business support server via a communication line, and the portable device including a headset unit, a battery unit unit, and a communication power cable connecting the headset unit and the battery unit unit.

The invention provides a logic private network establishment method, device and equipment for a 5G message system and a storage medium, and the method comprises the steps: respectively identifying a terminal and a private network application, so as to obtain a terminal private network identifier and an application private network identifier; based on the terminal private network identifier and the application private network identifier, performing association authentication on the terminal and the private network application during private network application association query to establish a logic private network of the 5G message system; wherein the terminal private network identifier is obtained by identifying the user terminal based on a number segment of the user terminal or based on subscription information of the user terminal in a service support system; the application private network identifier is obtained by identifying the private network application based on the category of the application. Compared with the traditional method for limiting the access application authority of the private network user through a blacklist mechanism, the access authority and range can be conveniently controlled, and the method is more universal.

Streamline post-meeting tasks. [Solution] According to one embodiment, the post-meeting business support system includes an acquisition unit that acquires text information generated from audio information of a meeting, a task processing unit that executes a plurality of tasks based on the text information, a display unit that displays the execution results of the plurality of tasks and a message input field for the user to enter a message, and a dialogue processing unit that can update the execution results based on the message entered by the user in the message input field.

To provide an information processing device, an information processing method, and an information processing system that can improve the work efficiency of unskilled people.SOLUTION: In a business support system 100 in which a server 1, a user terminal 2, and a supporter terminal 3 are communicatively connected to each other via a network, the server, which is an information processing device, includes an acquisition unit, a determination unit, an inquiry processing unit, and a communication processing unit. The acquisition unit acquires a user's experience value. The determination unit determines the user's proficiency level on the basis of the experience value. If the user's proficiency level is low, the inquiry processing unit extracts support candidates on the basis of the experience values of other users. The communication processing unit outputs information about the support candidates.SELECTED DRAWING: Figure 1

To provide a business support system and a business support program allowing a patient to be easily prescribed with a desired drug.SOLUTION: A business support system 10 comprises a reception processing unit 113, and an order processing unit 114. The reception processing unit 113 receives designation of a desired drug with which a patient desires to be prescribed from the patient during inquiries. The order processing unit 114 places an order of the desired drug received by the reception processing unit 113 on the basis of a doctor's judgement.SELECTED DRAWING: Figure 1

The present invention belongs to the technical field of communications, and specifically relates to an object-oriented 6G network service support system. The system comprises a service object package (SOP) layer, a functional object protocol (FOP) layer, a resource object modeling (ROM) layer, object orchestration and scheduling (O-ORCH) and network virtual entity management (N-VEM). The support system provided in the present invention provides a foundation for various functions of a flexible network by means of abstracting network components to construct multi-object collaboration in different forms of different service objects such as network objects, network package, object inheritance and aggregation, and polymorphism. The support system in the present invention supports a cross-entity inter-object multi-level object service invocation mode, and instantiates, into inter-object communications, the communication between a UE and a network, the communication between a UE and a UE, and the communication between a network element and a network element, both communication parties construct a communication object pair, which is divided into peer-layer communication and non-peer-layer communication on the basis of invocation hierarchy, thereby implementing flexible resource management, scheduling, and service collaboration.

To provide a business support system capable of supporting sales representatives in negotiation-related tasks.SOLUTION: A system for supporting business transaction, includes an event acquisition unit accessing a calendar system to acquire event information corresponding to a business partner, a message acquisition unit for accessing a communication system to acquire messages with the business partner, a material designation unit for receiving designation of a material used for a business negotiation with the business partner, an agenda input unit for receiving input of an agenda related to the business negotiation with the business partner, and a business negotiation material management unit for managing the designated material and the received agenda in association with the business negotiation.SELECTED DRAWING: Figure 1