25 results about "Business support system" patented technology

The embodiment of the invention provides an anti-fraud identification method for multi-dimensional correlation analysis and related equipment, and belongs to the technical field of computers. The method comprises the following steps: performing feature extraction on operator core network data and service support system data according to a feature extraction rule to obtain number-level features, user-level features and equipment-level features; carrying out entity and relation identification on communication numbers, user certificates and communication equipment on the operator core network data and the service support system data to construct a relation graph; taking associated user certificates and communication numbers as analysis objects, and respectively carrying out analysis object feature extraction on the relation graph, the number-level features, the user-level features and the equipment-level features to obtain target full-amount features of the analysis objects; and performing risk assessment on the target full-quantity features based on a trained machine learning model to obtain a number risk assessment result. According to the embodiment of the invention, the fraud recognition accuracy and timeliness can be improved.

This invention provides a business support system, business support method, and program that can suppress the decline in business efficiency and quality caused by the systematization of business processes. [Solution] A business support system comprising: a function setting unit that accepts from a first user the selection of functions necessary for carrying out the target application process from among the functions related to the application process, which include at least a review process in the business process; an application generation unit that generates an application to execute the application process based on the functions selected by the first user; an assignment setting unit that accepts from the first user the assignment of a second user responsible for carrying out the application process for each application process; a publication setting unit that accepts from the first user the setting of a publication period for the application for each application process; and a display control unit that controls the screen display so that only the applications for application processes that are currently published among the application processes assigned to the second user can be executed.

To provide a business support system excellent in convenience for providing information by electronic mail, SMS or mail.SOLUTION: This business support system 1 is composed of a first server 11 having at least a WEB function, a second server 12 having at least a database function, a business person side client terminal 21 allowing a business person in charge to access the first server through a network, and customer side client terminals 22, 23. allowing a customer to access the first server through the network. In the second server, a database capable of processing at least the table T1 related to the business person in charge, the table T2 related to the customer information, and the table T3 related to the provision material information operates.SELECTED DRAWING: Figure 1

This business support system focuses on employee proficiency levels to improve the standard level of employee proficiency and thereby increase the overall efficiency of operations within companies and other organizations. [Solution] The system includes a database 11 in which business information categorized by business type is registered, a database 13 in which the proficiency level of each employee is registered, a database 14 in which manual information standardizing the procedures of each business is registered, an employee management unit 24 that manages information on employees who come to work on business days, a business distribution processing unit 23 that distributes the business content to be handled by each employee on business days based on the business content of business days, the employees who come to work on business days, and the proficiency level of each employee, a storage unit 15 that stores the distributed business content, an evaluation unit 25 that evaluates the proficiency level from the time it takes for employees to complete the distributed business content and the state of completion of the business, and a data processing unit 26 that updates the proficiency level registered in the proficiency database.

The embodiment of the invention discloses a control method and system for answering a call after shutdown, equipment and a medium. The method comprises the following steps: determining a double-stop user through a service support system, and sending a single-stop instruction and corresponding subscription information to a user management node to which the double-stop user belongs; after receiving a calling request for the double-stop user, the call control node acquires contract signing information from a user management node to which the double-stop user belongs, and sends call control for the double-stop user to the number management and control service according to the contract signing information; and the number management and control service determines a calling user corresponding to the calling request, judges whether the calling user is a specified user, and sends a connection instruction to the call control node if the calling user is the specified user. A double-stop instruction of a double-stop user is converted into a single-stop instruction of only stopping a calling party, and identity recognition is performed on a called initiator of the double-stop user after single stop, so that only a specified user is allowed to communicate with the double-stop user. The problem that the double-stop user cannot answer the call can be effectively solved.

This invention discloses a blockchain-based quantum key billing system, belonging to the field of quantum communication technology. It includes: a quantum key management terminal, a blockchain-based distributed storage system, a quantum service support system, and quantum key application devices. The quantum key management terminal receives quantum key request information from the quantum key application devices, outputs quantum keys to the quantum key application devices, generates billing information including the amount of quantum keys output, and uploads the billing information to the distributed storage system. The quantum service support system retrieves billing information for each quantum key application device from the distributed storage system and determines whether to update the service status of the quantum key application device based on the amount of quantum keys, subscribed packages, and user balance in the billing information. This invention, based on blockchain technology, avoids data loss or corruption caused by single-point device failure.

Streamline post-meeting tasks. [Solution] According to one embodiment, the post-meeting business support system includes an acquisition unit that acquires text information generated from audio information of a meeting, a task processing unit that executes a plurality of tasks based on the text information, a display unit that displays the execution results of the plurality of tasks and a message input field for the user to enter a message, and a dialogue processing unit that can update the execution results based on the message entered by the user in the message input field.

The present invention belongs to the technical field of communications, and specifically relates to an object-oriented 6G network service support system. The system comprises a service object package (SOP) layer, a functional object protocol (FOP) layer, a resource object modeling (ROM) layer, object orchestration and scheduling (O-ORCH) and network virtual entity management (N-VEM). The support system provided in the present invention provides a foundation for various functions of a flexible network by means of abstracting network components to construct multi-object collaboration in different forms of different service objects such as network objects, network package, object inheritance and aggregation, and polymorphism. The support system in the present invention supports a cross-entity inter-object multi-level object service invocation mode, and instantiates, into inter-object communications, the communication between a UE and a network, the communication between a UE and a UE, and the communication between a network element and a network element, both communication parties construct a communication object pair, which is divided into peer-layer communication and non-peer-layer communication on the basis of invocation hierarchy, thereby implementing flexible resource management, scheduling, and service collaboration.

This application discloses a method, apparatus, and readable storage medium for identifying abnormal accounts, relating to the field of communication technology, for timely identification of problematic abnormal accounts. The method includes: acquiring B-domain data of the business support system of the account to be identified; within a preset time period after determining that the B-domain data of the account to be identified includes order data for a one-number-multiple-terminal service, determining whether target signaling data exists in the signaling data of the account to be identified, wherein the target signaling data is used to indicate whether a sub-account of the account to be identified has internet access activity, and the digital network number identifier of the sub-account is the same as the digital network number identifier of the account to be identified; if the target signaling data does not exist in the signaling data of the account to be identified within the preset time period, then the account to be identified is determined to be an abnormal account.

This system efficiently assists in identifying the cause of errors that occur in data linked between business systems. [Solution] The business support system comprises an error information collection unit that collects linked data when an error occurs in linked data which is linked data between multiple business systems, each of which performs business processing, and to which data identification information, trace tag information including data source information and destination information, and error-related information are attached; and an error estimation unit that estimates the linkage path and error location where the linkage error occurred, indicating an error related to the linked data, based on the trace tag information contained in the linked data collected by the error information collection unit.

This invention relates to the field of intelligent customer service and telecommunications service support technology, specifically a telecommunications service support system based on search-enhanced generation, comprising a front-end interaction layer, a back-end business logic layer, a data layer, and an intelligent algorithm layer. It can improve problem-solving efficiency: by real-time monitoring of dialogues, accurate problem extraction, efficient knowledge retrieval, and generation of step-by-step troubleshooting suggestions, it significantly shortens the problem-solving cycle, and significantly increases the proportion of customer service representatives resolving user problems on the first attempt; it also reduces the number of work orders dispatched, lowers the cost of on-site service or remote support by professional technicians, and improves the operational efficiency of telecommunications operators.

The invention discloses a communication operator-oriented intelligent number asking method and device and a storage medium. The method can be applied to a data analysis and service decision scene of a communication operator, an industry knowledge graph covering full-chain data of a communication network, a service support system, an operation support system, customer relationship management and the like is constructed, and semantic understanding and reasoning capabilities of a large language model are combined; accurate conversion from a natural language problem to a structured query statement is realized, and intelligent data insight of scenes such as network operation and maintenance, marketing, customer service, operation analysis and the like is supported.

This business support device 100 comprises: a client selection unit 164 that acquires a region to be visited by a person in charge of business, and selects a client to be visited by the person in charge of business from among clients located in the region on the basis of a business status, which indicates a stage of a business process of the client, or quotation information indicating a request status of a quotation for a product for the client; and a client information output unit 167 that outputs the business status or the quotation information of the client together with identification information about the client selected by the client selection unit 164.

The invention discloses a strategy adjustment method and apparatus, an electronic device, a medium and a program product. The method comprises the steps of receiving a first instruction issued by a service support system; determining user subscription information of the indicated target user based on the first instruction; and adjusting interactive interface display parameters of the user terminal of the target user based on the user subscription information. The user subscription information of the target user is analyzed based on the first instruction, the identity of the target user and the user subscription information can be accurately matched, and the accuracy of strategy adjustment is improved; the terminal interaction interface display parameters are dynamically adjusted according to the user subscription information, so that the target user can intuitively perceive the subscription service through the interaction interface of the user terminal, and the user experience is improved.

In situations where multiple business systems exist within an organization, this system provides a business information processing system that enables users to efficiently perform their tasks. [Solution] The business information processing system comprises a language model 11 trained to output responses when output instructions are input in natural language, a plurality of business support systems 13, and an API 14 which is an interface to the business support systems. When an output instruction or output request is input to the language model 11, the language model 11 selects the API 14 necessary for the output instruction or the output according to the output instruction and sends a request to the API 14.

To provide a business support device for reducing the delay of the processing of a business process.SOLUTION: The work support device includes a storage unit, a display unit, an identification unit, and a control unit. The storage unit stores workflow data including information indicating a user who is in charge of a series of processes and a progress status of the series of processes, and face image information including a face image of each user. The specifying unit specifies a user corresponding to a person appearing in a video on the basis of the video obtained by photographing the person within a predetermined range based on the display unit and the face image information (S10 of an operation of the display apparatus and S21 of an operation of the image recognizing server). The controller performs a first process of identifying, from the stored workflow records, an unprocessed workflow record in which the identified user is set as a person in charge of one of the series of processes and which is in a state ready for processing, and causing the display to display unprocessed information indicating the unprocessed workflow record (S11 to S12 of the operation of the display apparatus, S30 to S32 of the operation of the WF server).SELECTED DRAWING: Figure 7

This system allows for a unified search of the company's own unpublished intellectual property document data and publicly available intellectual property document data, ensuring consistency in the integration and evaluation of intellectual property document data. [Solution] The system includes data conversion means for converting user inquiry data, first intellectual property document data, and second intellectual property document data into a predetermined data format; search means for searching for intellectual property document data to be searched from a third intellectual property document database that stores the first intellectual property document data and second intellectual property document data converted into the predetermined data format, based on the inquiry data converted into the predetermined data format; and display control means for displaying the searched intellectual property document data on a display device. The first intellectual property document data is obtained from a first intellectual property document database that is available to the public, and the second intellectual property document data is obtained from a second intellectual property document database whose use by the public is restricted.

The present invention provides a business support system, a business support method, and a computer program for smoothly carrying out administrative procedures for foreigners. [Solution] The business support system of the present invention comprises a pre-processing unit that creates specific document analysis information by analyzing a specific document and stores the specific document analysis information in a storage device in association with specific document data of the specific document; an input accepting unit that accepts search information input by a first user; a document identification unit that identifies specific document data related to the search information from the specific document data stored in the storage device based on the search information accepted by the input accepting unit; a generation unit that generates guidance information related to the specific document based on the specific document data identified by the document identification unit and the analysis information associated with the specific document data; and an output unit that outputs the guidance information generated by the generation unit.

The application provides an edge service processing method, system and device. The edge service processing method comprises the following steps: receiving an edge service subscription request of a user; generating edge service subscription information according to the edge service subscription request, and sending the edge service subscription information to a service support system; receiving charging information generated by the service support system according to the edge service subscription information; and opening network distribution capability through a service arrangement center and opening edge cloud service through an edge cloud unified resource management system according to the charging information. Through the above technical solution, flexible deployment and opening of edge service can be realized, unified edge service management and service opening can be realized, and consistent cloud network cooperation service experience can be provided for users.

The application provides a port auditing method and device, relates to the field of port auditing, and aims to solve the problems of low efficiency and low accuracy of manual auditing. The method comprises the following steps: obtaining first information of a plurality of ports from a network management system; obtaining second information of the plurality of ports from an operation support system (OSS) and / or a business support system (BSS); filtering the plurality of ports based on preset port filtering rules and the first information of the plurality of ports, and obtaining at least one to-be-audited port reserved after filtering; storing the first information and the second information of the same to-be-audited port in an auditing database according to a matching relationship between first identification information and second identification information; extracting service management information and configuration running information of the to-be-audited port from the auditing database, and judging whether the to-be-audited port is compliant based on the service management information and the configuration running information of the to-be-audited port.

A method for operating a customer premises equipment with a broadband access network of a telecommunications network includes: in a first step, a customer premises equipment transmits a request to be connected to the broadband access network, via a specific access node, to a service edge entity or functionality and / or to a policy controller entity or functionality; in a second step, the customer premises equipment receives, from the service edge entity or functionality and / or from the policy controller entity or functionality line ID information; and in a third step, the customer premises equipment initiates a protected data transmission tunnel to a business support system entity or functionality, wherein the data transmission tunnel is specific to the customer premises equipment, and wherein the line ID information as well as identifier information, relating to the customer premises equipment, is transmitted, using the tunnel, to the business support system entity or functionality.

In situations where multiple business systems exist within an organization, this system provides a business information processing system that enables users to efficiently perform their tasks. [Solution] The business information processing system comprises a language model 11 trained to output responses when output instructions are input in natural language, a plurality of business support systems 13, and an API 14 which is an interface to the business support systems. When an output instruction or output request is input to the language model 11, the language model 11 selects the API 14 necessary for the output instruction or the output according to the output instruction and sends a request to the API 14.

[Problem] To provide a task assistance system with which it is possible to record the behavior of a designated party who is engaged in a task and execute task assistance for the designated party. [Solution] A task assistance system monitors and manages the behavior of a designated party who is engaged in a task, and assists performance of the task by the designated party. The task assistance system comprises: a portable device worn by the designated party; an administrator terminal on which an image captured by the portable device is displayed, and which is capable of communicating with the portable device; and a task assistance server that configures and stores designated-party behavior information on the basis of data acquired by the portable device, and controls communication between the portable device and the administrator terminal. The portable device and the administrator terminal are connected to a task assistance server via a communication line. The portable device includes a headset part, a battery unit part, and a communication power cable that connects the headset part and the battery unit part.

To improve convenience of a user.SOLUTION: A contribution information acquisition part (101) of a business support system (1) acquires contribution information related to contribution input by a user to the business support system (1) for supporting the business of the user. A registration information acquisition part (102) acquires registration information registered in the business support system (1) on the basis of the contribution information. The business support unit (103) performs business support by AI based on the registered information.SELECTED DRAWING: Figure 5

To allow information about patients to be exchanged more easily between a medical institution as an introduction source and a medical institution as an introduction destination.SOLUTION: A work support device has a control unit which detects occurrence of events related to a patient who came to a second medical institution by the introduction from a first medical institution, and calculates the point of time when the time passage for a generated event has passed as a passage point of time from the point of time when the generation of the event was detected with reference to definition information defining the time interval to the next report from the second medical institution to the first medical institution for each of the events every time the control unit detects the occurrence of events, and presents notification information for promoting a user to make the next report according to the arrival of the calculated passage point of time.SELECTED DRAWING: Figure 5