System restart problem processing method, device and mobile terminal

A mobile terminal and system restart technology, which is applied in electrical digital data processing, instrumentation, error detection/correction, etc., can solve problems such as mobile terminal restart, loss of log information, and difficulty in positioning mobile terminals, achieving simple, direct and effective results

Active Publication Date: 2018-09-04
BEIJING XIAOMI MOBILE SOFTWARE CO LTD
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  • Claims
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Problems solved by technology

However, the restart problem of the mobile terminal is often difficult to investigate, because the original saved log information will be lost after each restart of the operating system of the mobile terminal, and the reasons for the restart are also various, and any module abnormality of the operating system will cause Restart of the mobile terminal
Moreover, the restart of the general mobile terminal is always very sudden, there is no sign, and it is difficult for the user to give feedback after the restart. This is because the site has been destroyed due to the restart of the operating system, which makes it difficult to locate the restart problem of the mobile terminal.

Method used

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  • System restart problem processing method, device and mobile terminal
  • System restart problem processing method, device and mobile terminal
  • System restart problem processing method, device and mobile terminal

Examples

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[0049] Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numerals in different drawings refer to the same or similar elements unless otherwise indicated. The implementations described in the following exemplary examples do not represent all implementations consistent with the present disclosure. Rather, they are merely examples of apparatuses and methods consistent with aspects of the present disclosure as recited in the appended claims.

[0050] figure 1 It is a flow chart showing a method for processing a system restart problem according to an exemplary embodiment. This embodiment is described by taking the method for processing the system restart problem configured as a device for processing the system restart problem. It should be noted that the method for processing the system restart problem in this embodiment can...

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Abstract

The application relates to a method, device and mobile terminal for processing a problem of system restart and belongs to the technical field of mobile device manufacture. The method comprises following steps: whether an operation system of a mobile terminal sends out a start-up broadcast or not is monitored; when a start-up broadcast sent by the operation system is monitored, object files and file names of the object files are obtained from a target directory of the mobile terminal, wherein the target directory is used for storing file records of the operation system when significant abnormalities occur; types of restart of the operation system when restart occurs are determined according to the object files; corresponding restart information is generated according to the restart types and the object files. More and more detailed restart problem information is collected so that the restart problem of the mobile terminal can be effectively and quickly located according to the restart information.

Description

technical field [0001] The present disclosure relates to the technical field of mobile device manufacturing, and in particular to a method, device and mobile terminal for processing a system restart problem. Background technique [0002] With the rapid development of mobile terminal manufacturing technology and electronic technology, mobile terminals have gradually become an indispensable communication and entertainment tool in people's work and life. At present, when people use a mobile terminal, the phenomenon that the mobile terminal automatically and abnormally restarts often occurs. However, the restart problem of the mobile terminal is often difficult to investigate, because the original saved log information will be lost after each restart of the operating system of the mobile terminal, and the reasons for the restart are also various, and any module abnormality of the operating system will cause Restart of the mobile terminal. Moreover, the restart of the general m...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F11/30
CPCG06F11/3051G06F11/3072
Inventor 甘晓霖张墅潇王舒捷
Owner BEIJING XIAOMI MOBILE SOFTWARE CO LTD
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