Office phone automatic management system and management method

An automatic management, telephone system technology, applied in the direction of telephone communication, transmission system, electrical components, etc., can solve the problems of complex office telephone opening method and high maintenance cost of personal information, so as to improve daily work efficiency, reduce operation and maintenance costs, reduce The effect of personnel service costs

Active Publication Date: 2016-12-21
SHANGHAI CTRIP COMMERCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The purpose of the present invention is to solve the problems of complex daily opening methods of office telephones in modern enterprises and high maintenance costs of personal information; to provide an automatic management system for office telephones and its management method

Method used

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  • Office phone automatic management system and management method
  • Office phone automatic management system and management method

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Embodiment Construction

[0048] The present invention is further illustrated below by means of examples, but the present invention is not limited to the scope of the examples.

[0049] Such as figure 1 As shown, an automatic management system for office phones, the automatic management system includes: a mobile terminal 1 , a management server 2 and an office phone system 3 . The management server 2 performs data communication with the mobile terminal 1; the office telephone system 3 is connected with the management server 2.

[0050] In the present invention, the mobile terminal 1 is used to scan and obtain the MAC address of the telephone set 31, and send a request for the user to apply for an extension phone. The management server 2 obtains and parses the user's request for an extension phone application, and judges the user's request for an extension phone application. The office telephone system 3 requests processing according to the judgment result of the management server 2 requesting the use...

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Abstract

The invention discloses an office phone automatic management system and management method. The office phone automatic management system is formed by a mobile terminal, a management server and an office phone. The method is characterized in that, to begin with, the mobile terminal sends a user extension telephone application request to the management server; and then, the management server receives the user extension telephone application request and judges whether a corresponding user exists; if not, an extension telephone application flow is carried out; and if so, an extension telephone information maintenance flow is carried out. The mobile terminal is utilized to send the user extension telephone application request to the management server for judgment and matching, thereby realizing extension telephone automatic connection and information maintenance, greatly reducing personnel service cost of enterprise daily work and reducing operational and maintenance cost, and meanwhile, improving daily work efficiency of office personnel.

Description

technical field [0001] The invention relates to the field of office management communication, in particular to an automatic management system of office telephones and a management method thereof. Background technique [0002] The application of the traditional PBX (Private Branch Exchange) system or the new telephone softswitch system in the daily office of modern enterprises enables employees to communicate with enterprise-level extension numbers very conveniently, greatly improving office efficiency. However, due to the inevitable personnel changes in the enterprise, employees need to apply for extension numbers for new telephones or modify the caller ID and their attribution information of used telephones, resulting in the management of their telephone resources (telephone activation, telephone personal Information modification) often becomes a repetitive and tedious task, especially in enterprises with large-scale office systems, phone management becomes particularly ard...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M1/723H04L29/12H04M1/715
CPCH04M1/715H04L2101/65
Inventor 李磊陈怡婷宁攀钧
Owner SHANGHAI CTRIP COMMERCE CO LTD
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