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Call fault detection method and system

A fault detection and fault point technology, applied in the direction of monitoring/monitoring/test arrangement, etc., can solve problems such as affecting the normal call of users, unable to accurately detect fault points, etc., to achieve the effect of improving human-computer interaction performance and improving call efficiency

Active Publication Date: 2020-03-17
YULONG COMPUTER TELECOMM SCI (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
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AI Technical Summary

Problems solved by technology

Since the microphone of the electronic device and the receiver of the receiving terminal are on the same communication link, the user cannot determine whether the transmitter of the electronic device is in a fault state or the receiver of the receiving terminal is in a fault state, so , unable to accurately detect the fault point, which affects the normal call of the user

Method used

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  • Call fault detection method and system
  • Call fault detection method and system
  • Call fault detection method and system

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Embodiment Construction

[0044] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be described in detail below in conjunction with the accompanying drawings and specific embodiments.

[0045] Such as figure 1 as shown, figure 1 It is an application environment diagram of a preferred embodiment of the method for detecting call faults in the present invention. The application environment diagram includes an electronic device 1 and a receiving terminal 2 , the electronic device 1 includes a microphone 10 , and the receiving terminal 2 includes a receiver 20 . The microphone 10 converts sound into electrical signals, and converts voice signals into analog signals. The receiver 20 converts audio electrical signals into sound signals under the condition of no sound leakage.

[0046] Such as figure 2 Shown is a flow chart of a preferred embodiment of the call failure detection method of the present invention. According to differe...

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Abstract

The invention provides a detecting method and system for a conversion failure. The detecting method for the conversion failure is applied to electronic equipment and includes the steps that a triggering signal of a conversion failure detecting function is obtained; voice input by a user is received; a telephone transmitter of the electronic equipment is utilized for processing the voice, and the processed voice is obtained; the processed voice is compared with preset voice, and a conversion failure point is determined according to a comparison result. The invention further provides a detecting system for the conversion failure. The failure point can be accurately detected, conversion efficiency is improved, and man-machine interactive performance is promoted.

Description

technical field [0001] The invention relates to the technical field of fault detection, in particular to a method and system for fault detection of a call. Background technique [0002] In the existing technical solution, when the user uses the electronic device to make a call to the receiving terminal, when the microphone of the electronic device is in a fault state or the receiver of the receiving terminal is in a fault state, the user of the receiving terminal will The user's voice cannot be heard. Since the microphone of the electronic device and the receiver of the receiving terminal are on the same communication link, the user cannot determine whether the transmitter of the electronic device is in a fault state or the receiver of the receiving terminal is in a fault state, so , the failure point cannot be accurately detected, which affects the normal call of the user. Contents of the invention [0003] In view of the above, it is necessary to provide a call fault d...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/28
CPCH04M3/28
Inventor 陈树云董德
Owner YULONG COMPUTER TELECOMM SCI (SHENZHEN) CO LTD
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