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Information processing method, information processing device, and electronic device

An information processing method and technology of electronic equipment, applied in the field of electronic equipment fault handling, can solve problems such as obtaining effective information and difficulty for users

Active Publication Date: 2020-06-23
LENOVO (BEIJING) LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, before an abnormality occurs in the electronic device and the operation is restarted, the information displayed on the display is flashed, and it is difficult for the user to obtain effective information from it.

Method used

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  • Information processing method, information processing device, and electronic device
  • Information processing method, information processing device, and electronic device
  • Information processing method, information processing device, and electronic device

Examples

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Embodiment Construction

[0035] The invention discloses an information processing method, an information processing device and an electronic device. A user can obtain the information displayed on the electronic device before restarting the operation due to an abnormality. Wherein, the electronic device includes a non-volatile memory stick.

[0036] Here is a brief description of the non-volatile memory: The non-volatile memory is a new type of memory, including volatile memory (Volatile Memory) and non-volatile memory (Persistent Memory). After the non-volatile memory module is powered off, the data stored in the non-volatile memory will still be saved and will not be lost.

[0037] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the emb...

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Abstract

The invention discloses an information processing method. The method comprises the following steps: dividing a first memory cell in a nonvolatile memory of a nonvolatile memory bank in advanced; during the running process, storing target data into the first memory cell, wherein the target data comprise image attribute data transmitted to a display chip of the electronic equipment or image data generated by the display chip; and acquiring the target data carrying fault information from the first memory cell after an exception occurred in the electronic equipment and the electronic equipment is restarted. Based on the information processing method provided by the invention, users can obtain information displayed before the electronic device is restarted caused by the exception, so as to understand the fault cause of the restart operation. The invention further discloses a corresponding information processing device and the electronic equipment.

Description

technical field [0001] The invention belongs to the technical field of electronic equipment failure processing, and in particular relates to an information processing method, an information processing device and electronic equipment. Background technique [0002] With the increasingly complex and rapidly increasing number of applications in electronic devices, the operating pressure on the operating system is also increasing, and the hardware environment supporting the operating system is also becoming increasingly complex. When a serious abnormality occurs in the hardware or the application program in the electronic device, the operating system will be restarted. [0003] Before the electronic device performs a restart operation, the information displayed on the display of the electronic device usually includes fault information leading to the restart operation. For example: before the Windows system restarts, the monitor will display a blue screen, and the displayed infor...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F11/07G06F11/34
CPCG06F11/0706G06F11/0745G06F11/3476
Inventor 何海洋
Owner LENOVO (BEIJING) LTD
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