System and method for identifying risk events based on social information

Abstract

The present invention relates to a system and method for identifying risk events based on social information. The system includes: an acquisition module, used to acquire social information published by predetermined social accounts from a predetermined social server; Analyze the information to obtain the company name and / or product name; the parsing module is used to analyze and obtain the core viewpoint information corresponding to the social information according to the preset rules when obtaining the company name and / or product name in the social information; The recognition module is used to use the classifier generated by pre-training to identify the information-directed category corresponding to the core viewpoint information, so as to send the social information corresponding to the preset information-directed category and the social account that publishes the social information to a predetermined terminal for review . The invention can accurately and effectively identify whether the social information is negative information, thereby controlling the release of negative information in the social network and preventing the occurrence of risk events.

Description

technical field [0001] The present invention relates to the field of financial technology, in particular to a system and method for identifying risk events based on social information. Background technique [0002] With the continuous development of mobile Internet technology, financial personnel such as insurance salespersons or financial management personnel often recommend insurance products or financial management products to customers through social networks, which makes a large amount of financial public opinion information spread rapidly and widely in social networks. Some of the insurance salespersons or wealth management salespersons may carry out some violations, such as publicizing negative information to customers; in addition, some customers feel that they have been treated unfairly after purchasing insurance products or wealth management products (in fact, it may be the insurance salesperson’s violations. As a result), customers will also vent negative informat...

AI Technical Summary

Problems solved by technology

[0002] With the continuous development of mobile Internet technology, financial personnel such as insurance salespersons or financial management personnel often recommend insurance products or financial management products to customers through social networks, which makes a large amount of financial public opinion information spread rapidly and widely in social networks. Some of the insurance salespersons or wealth management salespersons may carry out some violations, such as publicizing negative information to customers; in addition, some customers feel that they have been treated unfairly after purchasing insurance products or wealth management products (in fact, it may be the insurance salesperson’s violation. As a result), customers will also vent negative information to other potential customers through social networks, which will cause a series of problems such as the loss of financial company customers

[0003] Although there are currently some technical solutions for identifying network information, these technical solutions cannot accurately and effectively identify negative information in the information disseminated in social networks for control, which leads to the occurrence of financial risk events

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