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Call guide method, terminal and computer readable storage medium

A computer and terminal technology, applied in the field of call guidance methods, terminals and computer-readable storage media, can solve the problems of time loss of the customer himself and the other party, reducing the user's telephone communication experience, and the user's lack of professionalism, etc.

Inactive Publication Date: 2018-03-23
NUBIA TECHNOLOGY CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] But obviously, the planning of an event cannot be explained clearly in a few sentences. When users communicate, it is easy for users to miss some topics due to long-term communication of multiple complicated matters.
In this case, if the second communication is carried out, it will bring time loss to both the customer and the other party, and it will also make the user appear unprofessional, thereby reducing the user's experience of telephone communication

Method used

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  • Call guide method, terminal and computer readable storage medium
  • Call guide method, terminal and computer readable storage medium
  • Call guide method, terminal and computer readable storage medium

Examples

Experimental program
Comparison scheme
Effect test

no. 1 example

[0054] In order to solve the problems in the prior art that users can only rely on their own memory or make a communication outline to ensure that all key topics can be communicated, some topics are prone to be missed, and the user experience is not high. This embodiment provides a call guidance method, see figure 1 The flow chart of the call guiding method shown:

[0055] S102. When it is detected that the terminal starts a call with the opposite end, acquire a call guidance policy set for the current call.

[0056]In this embodiment, when the terminal detects that it starts talking with other terminals, it will acquire a call guidance strategy for this call. The call guidance strategy is a strategy used to prompt the local user of the key content of the call during the call. It should be understood that the call between the terminal and other terminals in this embodiment is not limited to the voice call provided by the operator, but also includes the data call based on the...

no. 2 example

[0081] This embodiment will continue to further explain the call guidance method in the foregoing embodiments. It can be understood from the introduction of the first embodiment that the call guidance strategy is very important for the realization of the call guidance method in the present invention. In the first embodiment Two ways to enter the call guidance policy generation interface have been introduced in : one is to enter the policy generation interface from the dial interface, and the other is to directly enter the policy generation interface, which has nothing to do with dialing. The following is a brief introduction to the process of setting call guidance policies after entering the policy generation interface:

[0082] The generated call guiding strategy at least includes the key content of the call that needs to be communicated during the call. The key content of the call is customized by the user according to the purpose of the call or the call needs. You can set o...

no. 3 example

[0113] This embodiment will introduce the terminal in the foregoing embodiments, but before introducing the structure of the terminal, a computer-readable storage medium is firstly provided:

[0114] The computer-readable storage medium stores one or more computer programs that can be read, compiled or executed by the memory, including a terminal display program, and the terminal display program can be executed by a processor to realize the first or second embodiment The call guidance method provided in .

[0115] At the same time, this embodiment also provides a terminal, please refer to Figure 9 : The terminal 90 includes a processor 91, a memory 92, and a communication bus 93 for connecting the processor 91 and the memory 92, wherein the memory 92 may be the aforementioned computer-readable storage medium storing the call guide program. The processor 91 can read the call guidance program stored in the memory 92, compile and execute the call guidance method provided in the...

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PUM

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Abstract

The invention discloses a call guide method, a terminal and a computer readable storage medium. According to the call guide method, through presetting a call guide strategy containing a call key content, obtaining a call guide strategy for a current call when the call is started, and sending a guide prompt message to a user according to the call guide strategy, the user cannot forget and omit a part of the call key content due to the influence of factors, such as the number of call topics, the topic complexity and the like, and the effectiveness and the integrity of call communication are improved. In addition, the invention further provides a terminal and a computer readable storage medium, during the call of the user, the guide prompt message is sent to the user according to the call guide strategy in order to help the user to control the communication of each call key content, and the communication completion rate and the user experience of each call key content are improved.

Description

technical field [0001] The present invention relates to the technical field of terminals, and more specifically, to a call guidance method, a terminal and a computer-readable storage medium. Background technique [0002] Since the advent of the telephone, people have become accustomed to communicating with their relatives or friends far away through the telephone, realizing daily greetings and exchanges of various affairs in life. With the development of communication technology, the cost of calls has become more and more affordable. So far, users have been able to fully afford the economic costs of communicating their life, work and other aspects of affairs on the phone. Therefore, the phenomenon of "talking on the phone" is becoming more and more common. [0003] If the communication between the user and the peer user is just casual chatting, then the users at both ends of the phone can of course grasp the timing and duration of each topic at will, and it is even possible...

Claims

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Application Information

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IPC IPC(8): H04M1/725
CPCH04M1/72403H04M1/72454
Inventor 陈增桂
Owner NUBIA TECHNOLOGY CO LTD
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