4results about How to "Improve call experience" patented technology

The utility model discloses an earphone which comprises a sound production part, an abutting part and an ear hook, the ear hook is connected with the sound production part and the abutting part, in a wearing state, the sound production part and the abutting part form a clamping state on the two sides of a helix, and the sound production part is located in an auricular conchae cavity; the sound production part comprises a shell, a microphone and a sound production assembly, the microphone and the sound production assembly are arranged in the shell, a sound inlet hole and a sound outlet hole are formed in the shell, the microphone collects external sound through the sound inlet hole, the sound produced by the sound production assembly is transmitted outwards through the sound outlet hole, the sound inlet hole is provided with a sound inlet end located on the outer wall face of the shell, and the sound outlet hole is provided with a sound outlet end located on the outer wall face of the shell. The sound outlet hole is provided with a first sound outlet end located on the outer wall face of the shell, a first shortest straight line segment is arranged between the hole edge of the sound inlet end and the hole edge of the first sound outlet end, and the length of the first shortest straight line segment is larger than or equal to 9 mm. Through the above mode, the possibility of echo when a user uses the earphone to carry out a call can be effectively reduced.

This application provides a mobile call method and an electronic device, which relate to the field of communication technologies and can reduce a possibility that a mobile call is disconnected by mistake and improve call experience of a user in a process in which two electronic devices perform the mobile call by using a preset call function. The method is applied to a first electronic device, and the first electronic device establishes a first wireless communication connection with a second electronic device. The method includes: establishing, by the first electronic device, a mobile call connection with a third electronic device and performing a first mobile call with the third electronic device by using the mobile call connection; when a preset call function is enabled, supporting, by the first electronic device by using the mobile call connection and the first wireless communication connection, the second electronic device to perform a second mobile call with the third electronic device; and in response to a first event, stopping supporting, by the first electronic device, the second electronic device to perform the second mobile call with the third electronic device, and performing a third mobile call with the third electronic device by using the mobile call connection.

This application belongs to the field of financial technology and is applied to the field of insurance pricing guidance in financial business. It relates to a method and related equipment for recommending call leads in auto insurance business based on NLP. The method includes: recognizing recorded human-computer dialogue; performing text-to-text processing to dynamically acquire dialogue text data in real time; using NLP (Natural Language Processing) to process the dialogue text data; obtaining customer intent clustering results; recognizing the dialogue intent of the calling customer; and selecting the corresponding call lead based on the dialogue intent and assigning it to the next agent after the current human-computer dialogue, thus completing the call lead recommendation for the agent. This application uses an ASR+Kafka+dynamic data stream acquisition framework+NLP approach, enabling human customer service representatives to quickly locate the dialogue intent of customers previously served by the AI ​​voice service assistant when faced with lengthy AI intelligent outbound call data records. This improves the efficiency of human agents and ensures a good call experience for customers.

This application discloses a control method, a display device, and a storage medium. The control method is applied to the display device, which includes at least a first display area and a second display area. The first display area and the second display area are rotatable relative to a rotatable component. The control method includes: displaying a first call interface in the first display area and displaying a second call interface in the second display area; responding to a first operation command on a first position of the first display area, controlling the first call interface to switch from a first state to a second state, and controlling the second call interface to switch from a third state to a fourth state, wherein the first state and the fourth state indicate that the corresponding call interface is in a normal call state, and the second state and the third state indicate that the corresponding call interface is in a call hold state.