276results about How to "Improve call experience" patented technology

The embodiment of the invention discloses a call method, device and system, and relates to the field of mobile communication. When a user does not want to use a mobile phone to call, the mobile phonecall can be quickly and conveniently transferred to other equipment (such as the household equipment) to be carried out. When the mobile phone 1 receives an incoming call request which is from the mobile phone 2 and is used for requesting to perform VoIP conversation, the mobile phone 1 can detect whether a device can be used for VoIP conversation transfer within a distance range or not; if it isdetected that the device exists in the distance range, for example, a certain household device can be used for VoIP call transfer, a user can execute the input used for requesting to transfer a VoIP call into the household device; as a response to the input, the mobile phone 1 can send a request message to the cloud server, and the cloud server can establish the VoIP call connection with the homedevice according to the request message, so that the user can perform the VoIP call with the mobile phone 2 through the home device.

The invention discloses an antenna switching device and method, and a mobile terminal. The device comprises a sensing module and a switching module, the sensing module comprises a sensing unit, wherein the sensing module is used for sensing change information of stray capacitance generated when a limb approaches to the sensing unit through the sensing unit, and determining a shielding state of an antenna system according to the change information of the stray capacitance; and the switching module is used for judging whether the signal of a current working frequency band is deteriorated, and executing an antenna switching action according to the shielding state when the signal of the current working frequency band is deteriorated. Therefore, the situation that the antenna system is shielded when the mobile terminal is held on a left hand or a right hand can be detected, the antenna is switched accordingly to keep the balance and left and right hand performance of the antenna and improve the network access experience and call experience when the mobile terminal is held on the hand of a user. Moreover, the antenna switching action is executed only when the signal of the current working frequency band is deteriorated, thereby reducing the switching times, reducing the energy consumption and improving the stability of the system.

The invention discloses a method, device and system to switch conversation belonging to the communication field. The method comprises steps of: receiving dialing information sent by a terminal signed with conversation switching service, the dialing information comprising an access code, the terminal being in communication with another one; switching the conversation of the terminal to the one corresponding to the dialing information according to the access code. The device comprises a receiving module and a conversation switching module. The system comprises a terminal and a device that switches the conversation. The invention switches conversation to the terminal corresponding to the dialing information through receiving the dial information, which realizes conversation switch under a condition that the conversation is not terminated with great user conversation experience.

The embodiment of the invention provides a video call control method, a video call control device and a terminal. The video call control method comprises the steps of detecting current network states of both a local terminal and an opposite terminal to obtain a local network state and an opposite network state; and when the local network state and / or the opposite network state are / is not satisfied with a preset condition, sending a first switching prompt message to the local terminal, wherein the first switching prompt message is used for prompting the local terminal whether to switch the current video call connection to voice call connection. According to the video call control method, the video call control device and the terminal, selectable substitutive services can be provided for a user in a targeted manner, and the calling experience of the user is improved.

The invention relates to a deep learning noise reduction method fusing bone vibration sensor and microphone signals. The deep learning noise reduction method comprises the following steps: enabling abone vibration sensor and a microphone to collect audio signals, and respectively obtaining a bone vibration sensor audio signal and a microphone audio signal; inputting an audio signal of the bone vibration sensor into a high-pass filtering module, and carrying out high-pass filtering; inputting the bone vibration sensor audio signal subjected to high-pass filtering or the signal subjected to frequency band widening and a microphone audio signal into a deep neural network module; and obtaining the voice after noise reduction through prediction by the deep neural network module. According to the deep learning noise reduction method fusing bone vibration sensor and microphone signals, signals of a bone vibration sensor and a traditional microphone are combined, and the strong modeling capability of the deep neural network is utilized to realize high human voice restoration degree and extremely strong noise suppression capability, and the problem of human voice extraction in a complex noise scene can be solved, and the target human voice is extracted, and the interference noise is reduced, and a single-microphone structure can be adopted to reduce the cost. In addition, the signals obtained after the frequency band of the bone vibration sensor audio signals is broadened can be directly used as output.

The invention provides a voice signal repairing method and a mobile terminal, relating to the technical field of mobile terminals. The method comprises the following steps: when detecting that a received original voice signal has interruption, converting a continuous part of the original voice signal into reference characters; according to the reference characters, determining missing characters corresponding to a missing part of the original voice signal from a stored vocabulary database; converting the missing characters into a compensation voice signal; and inserting the compensation voice signal into the position of the missing part of the original voice signal, and playing the original voice signal inserted into the compensation voice signal. Therefore, the problem that after a voice signal is repaired through an existing method, the semantics expressed by the voice signal is still incomplete is solved, and thus the conversation quality is improved.

The invention provides a phone profile switching method of a mobile phone system, comprising the following steps: A. sampling environmental sounds; B. judging whether the phone profile needs to be switched according to the sampling result, if so, continuing the step C, and if not, implementing step A once again; and C. switching the phone profile of the mobile phone. The phone profile switching method of the mobile phone system automatically finishes phone profile switching by the mobile phone system through collecting environmental sounds, and can effectively adapt to an external environment in which the mobile phone users are located currently, thus preventing missed calls in a noisy environment, promoting user talking sense, and preventing from influencing others in a quiet environment to realize polite use of mobile phones.

The invention discloses a method for adjusting volume automatically and an electronic apparatus, wherein, the method for adjusting volume automatically comprises the steps that the electronic apparatus receives voice signal after establishing communication connection, and identifies the voice signal, and analyzes the voice meaning to get semantic recognition result; the semantic recognition result is matched with a stored semantic evaluation to obtain volume adjusting rules; and the volume output mode of the electronic apparatus is adjusted based on the volume adjusting rules. In this way, the volume can be adjusted automatically based on the semantic recognition result of the voice signal, and user communication experience can be promoted.

The embodiment of the invention discloses a communication terminal dwelling network switching method and a communication terminal. The method includes the following steps that: a communication terminal detects whether a triggering event of call communication services occurs; if the communication terminal detects a triggering event of call communication services, the communication terminal obtains the signal strength value of a first network where the communication terminal dwells currently; if the communication terminal detects that the signal strength value is smaller than a preset signal strength threshold value, the dwelling network of the communication terminal is switched from the first network to a second network, and the second network carries voice call communication services triggered by the triggering event of the call communication services. With the method provided by the technical scheme provided by the embodiment of the invention adopted, voice stagnation or communication interruption caused by network switching which is dominantly controlled by a network side in a call communication process can be avoided, and therefore, call communication experience of a user can be enhanced.

The invention discloses a text classification method for intelligent voice interaction. The method comprises the steps of obtaining a training text set with a label; performing word segmentation processing on the training text under each label to obtain a word sequence; performing word frequency and inverse document frequency statistics on the word sequence to obtain a TF-IDF value corresponding to each word; taking the words of which the TF-IDF values are greater than a predetermined threshold value as the feature words under the labels to generate a feature dictionary corresponding to each label; filtering the training text set based on the feature dictionary to obtain a feature matrix corresponding to the training text set; and inputting the feature matrix into a pre-trained text classification model for training so as to classify the voice text based on the trained text classification model. According to the scheme, the efficiency and accuracy of the text classification can be improved, and the automation and intelligence of the intelligent voice interaction are improved.

The invention discloses a method for automatically controlling a terminal voice channel and a terminal and relates to the technical field of mobile communication field. The method comprises the following steps: a distance sensor detecting near-inducted induction events in real time and collecting original distance data in the terminal communication period; when detecting near-inducted induction events, the distance sensor transmitting the collected original distance data to a logic data processing module; the logic data processing module analyzing the received original distance data so as to generate control orders, and sending the control orders to a self-adaptation execution module; according to the received control orders, the self-adaptation execution module controls the terminal to switch a voice channel or adjust voice volume. The method for automatically controlling the terminal voice channel and the terminal solve the problems that a user possibly can not hear voice of the opposite side and user experience is poor due to the fact that the user must press keys or find a relevant menu and click when switching between an earphone mode and a speaker phone mode.

The invention discloses wireless communication equipment and a method for controlling backlight, a touch screen and a keyboard. The method comprises the following steps of: judging a calling state of a telephone and feeding back that the telephone is in the calling state when the telephone gets through; monitoring and analyzing a contact temperature change at a telephone receiver in real time and feeding back an answering mode of the telephone; and switching working states of the backlight, the touch screen and the keyboard of the telephone according to the answering mode of the telephone. Because a technical measure that the contact temperature change at the telephone receiver is monitored and analyzed in real time by adopting a temperature sensing module so as to control the states of the backlight, the touch screen and the keyboard is adopted when the telephone gets through, the states of the backlight, the touch screen and the keyboard are correspondingly changed in real time according to the answering mode of the telephone, therefore, the states of the backlight, the touch screen and the keyboard can be intelligently switched in the calling process, and the calling experience of users is optimized; in addition, By means of the invention, the misoperation phenomenon which is easily generated by directly using a local calling mode is effectively prevented, and the electric quantity of a battery is effectively saved.

The invention provides a callback type call communication method. The communication method comprises the steps that after a telecommunication call request sent by a user of a communication device to a called party is received, call request relevant information is obtained and sent to a callback server, meanwhile, a communication standby condition interface is displayed on the communication device in a popup mode, and a call request of a calling party is hung up; the callback server analyzes the received call request relevant information, and a calling number is called back; after it is monitored that the communication device receives an incoming call, an incoming call reminding mode of the communication device is set to be silent after the number of the incoming call is recognized according to the callback call recognition rule; after the incoming call is recognized as the callback call of the server successfully, the callback call is automatically answered; the callback server calls the called number, and the calling party and the called party establish the call after the call is answered by the called party. A communication system comprises the callback server, the communication device, a computer network or / and a telecommunication network.

The invention provides a cell phone terminal call method based on call transfer. The method comprises the steps of: monitoring whether a cell phone terminal activates a network call; if yes, setting call transfer in order to transfer incoming calls to a specific number and thus to maintain a network call state; cancelling the call transfer when the network call ends. Further, there is also provided a cell phone terminal call device based on call transfer. The method and device set the call transfer for the incoming calls in order that specific number answers the incoming calls instead of the cell phone number having the network call, thereby solving a problem that the network call is disconnected by the incoming calls, and further improving the quality and experience of the network call for users.

The invention relates to a disconnection detection method, a disconnection detection device and a server. The method includes the following steps that: When a server receives a timing heartbeat message or a heartbeat response message to a first communication device, the server updates heartbeat timeout time corresponding to the first communication device; and when current time is later than the heartbeat timeout time corresponding to the first communication device, it is confirmed that the first communication device is disconnected, so that call communication can be ended timely. With the disconnection detection method, the disconnection detection device and the server of the invention adopted, call communication resources can be saved, and call communication experience of users can be enhanced.

The invention provides a method and system of hinting interface auxiliary response to intelligent terminal calling. The method comprises the steps that a server prestores a configuration relation table; the configuration relation table stores corresponding relation of registered phone numbers, phone events and hinting information; the server monitors the states of the phone numbers stored in the configuration relation table, and when the fact that a corresponding certain phone event happens to a certain phone number is monitored, the server obtains certain hinting information bound with the certain phone number and the certain phone event by reading the configuration relation table; and the server pushes a certain hinting interface in which the certain hinting information is inserted to an intelligent terminal to which the certain phone number belongs, wherein the certain hinting interface comprises the certain hinting information which is static hinting information and / or triggering interaction hinting information. The experience degree of user phone making and receiving can be effectively improved.

A method for overlaying or presenting emotion animation in an audio or video call allows a user to select an emotion from a series of presented states of emotion. Alternatively, the system can visually identify the emotional state of the user by sampling various facial points of the user, and using an algorithm to determine facial characteristics to identify the emotional state of the user, or the system can sample the audio and using an algorithm identify the emotional state of the user. Once the emotional state of the user is identified, either by selected or the system determining, the originating device can send an animated representation of the emotion to a second device, which will be overlaid over the incoming video or audio stream and displayed on the second device.

The invention provides an audio denoising method based on a scene, a device, electronic equipment and a storage medium. The method comprises the following steps: acquiring an audio signal which is obtained through voice pickup on a conversation for a present scene; carrying out effective signal extraction processing on the audio signal so as to obtain a first effective signal with an environment voice as an effective signal, and a second effective signal with a conversation human voice as an effective signal; carrying out scene recognition based on the first effective signal so as to obtain ascene recognition effect; on the basis of a scene recognition result, selecting a denoising algorithm corresponding to the scene recognition result to carry out denoising processing on the second effective signal, thereby obtaining an output signal. According to the audio denoising method based on the scene, the device, the electronic equipment and the storage medium of the embodiment of the invention, an appropriate audio denoising scheme is specifically selected for the present scene on the basis of recognition on the present scene of the conversation, then optimal denoising effects can be achieved for conversations in various scenes to the maximum extent, and the conversation experience of users can be improved.

The invention provides a sound elimination method and a mobile terminal, which can solve the problem that the contents of a call are heard by other people due to too loud sound volume broadcast by a mobile phone receiver in some special call scenes. The method comprises the following steps: when a first sound output device of the mobile terminal broadcasts sound wave signals, obtaining sound wave signals to be processed acquired by a sound input device of the mobile terminal; obtaining a target sound wave signal to be processed from the sound wave signals to be processed, wherein the target sound wave signal to be processed and the sound wave signals broadcast by the first sound output device correspond to the same speech content; performing reversal processing for the target sound wave signal to be processed to obtain a reverse sound wave signal of the target sound wave signal to be processed; and broadcasting the reverse sound wave signal through a second sound output device of the mobile terminal to eliminate the sound wave signals that are broadcast by the first sound output device and have transmission distances greater than the preset threshold. Thereby, the privacy of users can be well protected, and the call experience of the users can be improved.

The invention discloses a self-adaptive AMR code rate adjusting method based on network states. The method comprises following steps of 1, determining an initial code mode for a call sender; 2, writing a rate corresponding to the initial code mode of the sender in an RTP packet; 3, transmitting the RTP packet to a receiver; calculating the packet lost and delay parameter of the sender by the receiver; 4, judging whether the current initial code rate of the sender is applicable to the current network state of the receiver or not by the receiver according to the packet lost and the delay parameter; if the current initial code rate of the sender is applicable to the current network state of the receiver, keeping the current code rate; otherwise, changing a CMR (Codec Mode Request) value according to a rate adjusting strategy; 5, writing the rate corresponding to the adjusted CMR value in the RTP packet by the receiver; transmitting to the sender; calculating the packet lost and delay parameter by the sender in a similar way; judging according to the adjusting strategy; changing the CMR value; and adjusting the AMR code rate in real time. The method has the advantages that through real time adjustment of the code rate, constant changes of the network conditions are adapted, and therefore, the good call experience of a user is ensured.

The invention provides a call center management system comprising: a login module used for inputting an account number, a password and a server address provided by an administrator to log in to a server; a logout module used for canceling the login state; a state change module used for changing the state of a customer service personnel into ready, idle, busy and departure states; an incoming callmodule used for, when the customer service personnel is in the ready state, a user allocates the calls to the customer service personnel according to an intelligent allocation mode, when the customerservice personnel is in a ringing mode, an incoming call prompt occurs, answer and refusal buttons occur, and if the customer service personnel clicks the answer, the call is started; an outgoing callmodule used for the customer service personnel to call others. The invention provides a complete call management system, which can achieve seamless cooperation between the customer service personnel,and can provide better calling experience for users who make incoming calls.

The invention provides a voice interaction method and device and an express delivery service system. The method comprises the following steps: receiving a telephone call instruction of a client; acquiring voice information of the client, performing content identification on the voice information, and acquiring key information; searching target information related to the key information in the datasystem; and synthesizing the target information into voice and sending the voice to the client. According to the invention, when a customer dials a customer service hotline, a telephone can be directly accessed to the intelligent customer service, and the intelligent customer service carries out content identification according to the voice information of the customer, obtains key information, searches target information in a data system in an express service system and feeds back the target information to the customer. Compared with the prior art, the method is not limited by manual customerservice, the number of the manual customer service can be reduced, and the labor cost is saved. Meanwhile, tedious key operation is not needed, the intelligent customer service staff can feed back corresponding content to the customer according to the voice information of the customer, and the experience of the customer is improved.

The invention discloses an antenna switching device, method and a mobile terminal. The device comprises a sensing module and a switching module, the sensing module unit comprises an induction unit, wherein the sensing module is used for sensing change information of a parasitic capacitance produced by a condition that the limbs close to the induction unit through the induction unit, and determining a shielding status of an antenna system of the mobile terminal according to the change information of the parasitic capacitance; the switching module is used for executing an antenna switching action according to the shielding status of the antenna system. Therefore, the condition that the antenna system is shielded since the mobile terminal is held by the left hand or the right hand can be detected through the induction unit, and then the antenna switching is performed according to the above mentioned condition, the performance balance of each of the left hand and right hand of the antenna is maintained, and the antenna performance when the mobile terminal is held is improved, and then the online and call experience when the user holds the mobile terminal are improved. The induction unit can be any conducting element, the structure is simple, the realization is easy, the extra design space of the mobile terminal cannot be occupied, and the antenna performance cannot be influenced.

The invention aims at providing a multi-mode incoming call intercepting method and device. When there is an incoming call event, a corresponding intercepting strategy is carried out according a current intercepting mode. The current intercepting mode is a fourth mode, and the incoming call of a phone number in a blacklist not belonging to a call demand of a user is intercepted. Compared with the prior art, the method and the device have the advantages that incoming call interception of various modes is provided for the user, the intercepting demands of different users are fully taken into consideration, the intercepting efficiency is improved, and the user can obtain the better call experience.

The invention discloses a novel phone fraud detection and prevention method based on location determination, including the following steps: acquiring an original code stream of signaling of an international call in real time, and sending call information to a caller identity authentication device in real time after parsing; detecting the current registration state and actual geographical locationof a caller in real time, and performing true and false identification on the identity of the caller; and after identifying that the caller has a false identity, constructing a piece of disconnectionsignaling, simulating the caller to initiate a disconnection action, enabling the International Bureau to forward the disconnection signaling to a called party after receiving the disconnection signaling, and enabling the called party to perform disconnection processing after receiving the disconnection signaling. The method disclosed by the invention has the following beneficial effects: the identity authenticity of the caller can be identified by detecting the location information of the caller, and thus false calls can be identified, the false calls are disconnected to ensure that the falsecalls that counterfeit cell phone numbers of other persons can be detected and intercepted in real time, thereby, the generation of such fraud calls can be suppressed to a maximum extent, the call experience of phone users can be improved, and the trust degree and perception degree of the phone users can be improved.

The invention provides a communication establishment method and device, a terminal and a computer readable storage medium. The communication establishment method comprises the steps of when the terminal cannot access to a first predetermined cell and leads to a failure in communication connection with a called party, adding the first predetermined cell to a first forbidden cell list; skipping cells in the first forbidden cell list to perform cell search; and when a first target cell meeting preset conditions is searched, accessing to the first target cell, and performing call re-establishmenton the called party through the first target cell. The communication establishment method can save the time of cell search in the process of CSFB (Circuit Switched Fallback) and improves the communication experience of users.

The invention discloses a wireless earphone noise reduction method and device, a wireless earphone and a computer readable storage medium. The wireless earphone noise reduction method comprises the steps: receiving a first electromagnetic signal transmitted from the earphone, and converting the first electromagnetic signal into an audio signal, wherein the first electromagnetic signal is obtainedby sensing an audio signal acquired from a microphone in the earphone through the coil; determining a to-be-denoised single earphone according to the audio signal acquired by the microphone in each single earphone; detecting whether an audio signal acquired by a microphone in the to-be-denoised single earphone has voice characteristics or not; and if so, carrying out noise reduction processing onthe audio signal collected by the microphone in the single earphone to be subjected to noise reduction by using a filter. According to the wireless earphone noise reduction method provided by the invention, the connecting line between the two ears is deleted, and the noise reduction processing quality and the user call experience are improved.

Disclosed in the present invention is a method for switching mobile terminal talk mode, comprising: measuring in real time the distance between a current user and a mobile terminal in talk mode; when the distance so measured exceeds a first preset threshold, identifying whether said mobile terminal continues to remain in talk mode; when it is identified that said mobile terminal continues to remain in talk mode, measuring the sightlines of said current user, and when said sightlines are within the coverage of the screen region of the mobile terminal, switching the mobile terminal talk mode from microphone mode to speaker mode. Also disclosed in the present invention are a device for switching mobile terminal talk mode and a storage medium.

The invention relates to one call telephone sorting and interface method in communication technique field, which realizes user self-definition rules to control calls on base of SIM card, wherein, in the inner structure, user cell phone judges SIM car reset status through interacting platform through cell phone and SIM card; the cell phone sends detail call transfer or forbids interface order content to limit call interface to end; SIM card not sending Send USSD order to cell phone to permit cell phone to indicate user call to end.