The present application relates to the technical field of tunnel information, in particular to an
intelligent management and control method and
system of a tunnel telephone
broadcast system; through collecting on-site audio and video data, using an event classification model to identify event labels and urgency, and combining with section dynamic weight calculation to comprehensively determine priority, multiple emergency calls are intelligently sorted to ensure that high-risk events are handled first and are not missed. The audio and video data are automatically uploaded to the cloud, and the management personnel can remotely listen to the on-site environment sound of any
telephone terminal to discover abnormalities (such as quarrels and equipment abnormal sound) in advance and improve the early warning capability. Voice recognition is performed on the connected call, event entity combinations are extracted, the most matched broadcast template is automatically recommended based on a broadcast template prediction model, the cumbersome process of management personnel switching between multiple systems is reduced, and the
emergency response efficiency is significantly improved. The present application realizes the cooperation of multiple systems such as emergency telephone, broadcast and monitoring, and improves the intelligent level and disposal speed of tunnel emergency management.