An intelligent table ordering system

A smart dining table and ordering technology, which is applied in data processing applications, sales/lease transactions, instruments, etc., can solve the problems of declining customer consumption experience, prolonging the waiting time of customers, and ignoring customers, so as to save manpower and customer waiting points Meal time, improve user experience, and improve economic benefits

Active Publication Date: 2021-11-26
北京新弘宝科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

For the most traditional catering industry, which has the closest relationship with people, the current common method is still that the service personnel complete the entire process from ordering to checkout completely manually. This method not only consumes a lot of manpower, but also easily Prolonging the waiting time of customers due to lack of manpower, or even ignoring customer needs, resulting in a decline in customer consumption experience, resulting in a lose-lose situation for customers and restaurants
In order to solve the problems of inefficiency and poor customer experience caused by the fully manual service mode, smart tables that can order food by themselves have appeared on the market. Customers can complete ordering and placing orders by using the ordering system carried by the self-service table. And a series of operations such as checkout, which greatly saves the manpower of the service and the waiting time of customers
However, the existing smart tables often regard the entire table as a whole by default, and customers on a table can only order food together, so that each customer cannot put forward individual needs, and it is also impossible to share tables during peak meal times , it is inconvenient to use

Method used

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Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0048] Such as figure 1 As shown, Embodiment 1 of the present invention provides a smart dining table ordering system, including a server 1 and a smart dining table communicating with the server 1, and each of the smart dining tables communicates with the smart kitchen system and smart distribution through the server. The food system communicates in two directions in turn. Each of the smart tables is provided with a unique touch display screen 2, has a unique MAC address and is loaded with a unique table-end control system 3, and each of the table-side control systems 3 includes at least two A mutually independent ID client communicating with the server 1, the touch display screen 2 can display at least two operating interfaces of the ID client at the same time; the ID client includes an order management unit 31, and the order The management unit 31 is used to provide an independent ordering operation interface for each of the ID clients, and form an order according to the ord...

Embodiment 2

[0051] Such as figure 2 As shown, the present embodiment 2 provides a smart table ordering system on the basis of embodiment 1, and this embodiment 2 further defines that each of the order management units 31 includes the following parts:

[0052] The menu management module 311 is used for classifying, storing and managing menus, and regularly updating menus and event information;

[0053] The order management module 312 is used to summarize the dishes selected by the customer and generate an order to be paid associated with the ID client used by the customer. The name, quantity, unit price and current discount of the dishes can be displayed in the order information;

[0054] The menu management module 311 includes the following parts:

[0055] The static menu sub-module 3111 is used to classify, store and manage the fixed dishes in the store;

[0056] Fixed dishes refer to the dishes that are regularly sold in restaurants and will not change due to factors such as seasons...

Embodiment 3

[0061] Such as Figure 3-4 As shown, this embodiment 3 provides an intelligent table ordering system on the basis of embodiment 1, and this embodiment 3 further defines that the server also includes a partition management unit 12, and the partition management unit 12 is used for Each of the ID user terminals provides an independent operation interface on the touch display screen, and the operation interface of each of the ID user terminals can independently order food and settle accounts.

[0062] Each said order management unit 31 also includes the following parts:

[0063] The group request module 313 is used to send a group creation request to the first group management unit according to the needs of the customer, to form a group with at least two of the ID clients, and to order meals uniformly; The first group management unit sends a group unbinding request to remove at least one ID client from the group;

[0064] The information synchronous updating module 314 is used f...

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PUM

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Abstract

The invention provides an intelligent dining table ordering system. Users order food through the order management unit, and make settlement through the settlement management unit. Each ID user terminal has an independent operation interface, and can separately order food and settle accounts; if If users of multiple operation interfaces want to order food together, they can form a group through the first group management unit. Members in the same group can order food and pay together. When ordering food, the actual content of all operation interfaces can be synchronized renew. Through the above ordering system, customers can realize the whole process of self-service from ordering to payment, which can significantly reduce the labor of service personnel, greatly save the manpower of restaurants and the time of customers waiting to order, and can choose single consumption according to needs Or group consumption mode, so as to effectively optimize the restaurant service process, improve user experience, and significantly improve the economic benefits of the restaurant.

Description

technical field [0001] The invention belongs to the technical field of smart dining tables, in particular to an ordering system for smart dining tables. Background technique [0002] With the development of the economy and the improvement of living standards, people's pursuit of quality of life is also increasing, so the requirements for the service industry are also increasing. For the most traditional catering industry, which has the closest relationship with people, the current common method is still that the service personnel complete the entire process from ordering to checkout completely manually. This method not only consumes a lot of manpower, but also easily Due to insufficient manpower, the waiting time of customers is prolonged, or even the needs of customers are ignored, resulting in a decline in customer consumption experience, resulting in a lose-lose situation for customers and restaurants. In order to solve the problems of inefficiency and poor customer expe...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q30/06G06Q50/12
CPCG06Q30/0635G06Q30/0641G06Q50/12
Inventor 孟奇奎李小强
Owner 北京新弘宝科技有限公司
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