Interactive entertainment management and control system and method for waiting area

A management and control system and waiting area technology, applied in the field of interactive entertainment management and control systems, can solve unresolved problems and achieve the effects of reducing waiting time, improving stickiness, improving consistency and overall controllability

Pending Publication Date: 2018-09-28
LINYI UNIVERSITY
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

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  • Interactive entertainment management and control system and method for waiting area

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0045] The customer provides the declaration information to the front desk, including the number of diners and vacancy requirements (such as table size, room size, whether there are windows, etc.), and the server receives the declaration information provided by the customer and generates a unique identification code;

[0046] The server generates a waiting time of 30 minutes for the identification code and starts timing, and judges at any time whether the timing length of the identification code exceeds the waiting time of 30 minutes. If the timing length exceeds the waiting time of 30 minutes, rewards are provided for the customer corresponding to the identification code. Customers can operate for free Gacha machine is rewarded; if there is vacancy information, the identification code with the shortest remaining waiting time (including timeout) and matching the vacancy requirements will be matched with the vacancy by screening the length of the waiting time. If the identificati...

Embodiment 2

[0048] The customer provides the declaration information to the front desk, including the number of diners is 10, 5 people have arrived and the vacancy requirements (such as table size, room size, whether there are windows, etc.), the server receives the declaration information provided by the customer, and generates a unique identification code;

[0049] The server generates a waiting time of 30 minutes for the identification code and starts timing, and judges at any time whether the timing length of the identification code exceeds the waiting time of 30 minutes. If the timing length exceeds the waiting time of 30 minutes, rewards are provided for the customer corresponding to the identification code. Customers can operate for free Gacha machine is rewarded; if there is vacancy information, the identification code with the shortest remaining waiting time (including timeout) and matching the vacancy requirements will be matched with the vacancy by screening the length of the wai...

Embodiment 3

[0051] The customer provides the declaration information to the front desk, including the number of 5 people dining, 5 people already arrived and the vacancy requirements (such as table size, room size, whether there is a window, etc.), the server receives the declaration information provided by the customer, and generates a unique identification code;

[0052] The server generates a waiting time of 30 minutes for the identification code and starts timing, and judges at any time whether the timing length of the identification code exceeds the waiting time of 30 minutes. If the timing length exceeds the waiting time of 30 minutes, rewards are provided for the customer corresponding to the identification code. Customers can operate for free Gacha machine is rewarded; if there is vacancy information, the identification code with the shortest remaining waiting time (including timeout) and matching the vacancy requirements will be matched with the vacancy by screening the length of t...

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Abstract

The invention discloses an interactive entertainment management and control system and method for a waiting area. The interactive entertainment management and control system comprises an information receiving module, a timing module, a progress control module, an adjustment module and an incentive module. By adopting the system, the time of customers in the waiting area is fully utilized, and theappreciation of the sunk cost of the previous investment is reflected, thereby improving the stickiness of the customers; a probabilistic egg-twister module is taken as an incentive mode, is not onlyplayable and attractive, but also has actual reward. The right to choose of the customers is emphasized, and incentive can be exchanged by sacrificing the personal time. The requirement on the neatness of waiting customers is advocated, and the waiting time can be reduced by means of personnel neatness, thereby avoiding the phenomenon of influence on the transfer time due to single customer occupancy. A queuing system is corrected into a time control way, thereby improving the consistency of user experience and overall controllability.

Description

Technical field: [0001] The invention relates to an interactive entertainment management and control system and method for a waiting area. Background technique: [0002] With the improvement of living standards, people have more and more opportunities to eat out, and because office workers generally only have time on weekends, the restaurant is unevenly busy, so waiting in line is very common, because of this, now Many restaurants have waiting areas. The current waiting area generally provides fruits, melon seeds, etc. for the entertainment of waiting customers. However, this method has extremely poor customer stickiness. Customers generally weigh the waiting time of each restaurant, and then determine where to go based on the waiting time. In addition, some stores have launched some activities, such as waiting for more than half an hour, there will be corresponding gifts or discounts, but more initiative in this kind of activities is in the hands of restaurants, customers...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07F17/32G06Q50/12
CPCG06Q50/12G07F17/32G07F17/326G07F17/3262
Inventor 龚淑丽
Owner LINYI UNIVERSITY
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