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Maintenance task nearby distribution device, method, equipment and storage medium

A task allocation and task technology, applied in the field of Internet of Things, can solve problems such as time delay, customer and after-sales troubles, and customers randomly choose maintenance points, etc., to achieve the effects of reducing labor costs, good after-sales experience, and quick response

Pending Publication Date: 2020-02-07
南京嗯哇智能科技有限公司
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  • Abstract
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  • Claims
  • Application Information

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Problems solved by technology

However, these existing distribution systems, because they provide door-to-door maintenance services, may cause customers to randomly choose maintenance points, causing troubles to both customers and after-sales parties, and delaying time

Method used

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  • Maintenance task nearby distribution device, method, equipment and storage medium
  • Maintenance task nearby distribution device, method, equipment and storage medium

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Embodiment Construction

[0029] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0030] See attached figure 1 , figure 1 It is a schematic flow chart of a method for nearby distribution of maintenance tasks provided by the present invention, the method includes steps:

[0031] S110: Receive the maintenance task uploaded by the user in real time, identify the user location information contained in the maintenance task, and at the same time identify and judge whether the maintenance store is specified in the maintenance task; calculate the ...

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Abstract

The invention provides a maintenance task nearby distribution device, a method, equipment and a storage medium. The method comprises the following steps: receiving the maintenance tasks uploaded by auser in real time, and identifying user position information and whether a maintenance store is designated; according to the user position information, calculating the distance between the user and each maintenance store, and selecting the nearest maintenance store; if yes, judging whether the specified maintenance store in the maintenance task is closest; if the specified maintenance store is thenearest maintenance store or the maintenance store is not specified, allocating the maintenance task to the nearest maintenance store; and if the maintenance store specified in the maintenance task is not the maintenance store closest to the user, performing automatic correction, and allocating the maintenance task to the maintenance store closest to the user. Through the method and the device, the labor cost of after-sales service can be reduced to a greater extent, the address does not need to be searched or the maintenance point does not need to be allocated manually, better after-sales experience is provided, the efficiency is high, and the response is quick.

Description

technical field [0001] The invention relates to the field of the Internet of Things, in particular to a device, method, equipment and storage medium for nearby distribution of maintenance tasks. Background technique [0002] With the introduction and implementation of concepts such as the Internet of Things and smart cities, after-sales services have also undergone major changes and are developing in a more convenient direction. In the original automobile after-sales service, a system has appeared to provide nearby repair services based on the distance between the faulty vehicle and the repair station. However, such a function still does not achieve the speed and convenience of the Internet of Things. [0003] The Chinese invention patent with application number 200810300436.7 discloses a vehicle maintenance system and method. The central processing module of the operation management control program is used to select the vehicle maintenance station closest to the faulty vehi...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q10/00
CPCG06Q10/06311G06Q10/20
Inventor 徐灿
Owner 南京嗯哇智能科技有限公司
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