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Work order pushing method and device and storage medium

A work order and geographic location technology, applied in the Internet field, can solve the problems of high time consumption, slow database retrieval speed, high number of database connections, etc.

Pending Publication Date: 2020-06-23
CHINA MOBILEHANGZHOUINFORMATION TECH CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, in the current push method, the retrieval speed of the database used is slow, the time consumption is large, and the number of database connections remains high, resulting in a delay in returning information to the server, which in turn cannot solve the current situation of slow processing of high-concurrency work orders

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  • Work order pushing method and device and storage medium
  • Work order pushing method and device and storage medium
  • Work order pushing method and device and storage medium

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Embodiment Construction

[0058]In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are the embodiment of the present invention Some embodiments of the technical solution, but not all embodiments. Based on the embodiments described in the present application documents, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the technical solution of the present invention.

[0059] In the existing technology, when the amount of work order data on the crowdsourcing platform exceeds tens of millions, the multi-user high-concurrency query method cannot fundamentally solve the problem of slow data retrieval, and the database still needs to traverse the relevant ...

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Abstract

The invention relates to the technical field of the Internet, and discloses a work order pushing method and device and a storage medium. The method and device are used for improving the speed and accuracy of pushing a to-be-processed work order to a proper business processing person. The method comprises the steps that when it is monitored that a to-be-processed work order is stored in a message queue, the work order is obtained from the message queue, and the work order is a bill containing the geographic position of a to-be-processed service and a set of service contents; according to the geographic position in the work order, determining information of at least one business processing person in a preset range away from the geographic position; and determining a target business processing person from the at least one piece of business processing person information, and pushing the work order to the target business processing person so as to process the to-be-processed business in thework order.

Description

technical field [0001] The present invention relates to the technical field of the Internet, in particular to a work order push method, device and storage medium. Background technique [0002] With the development of the Internet, crowdsourcing service platforms are more and more widely used. The platform business realizes the management of broadband services, intelligent networking, customer service and smart home. The subsequent rapid growth of platform users and explosive business volume As the number of work orders increases, so does the number of work orders. In order to improve the processing speed, multiple business processors who are suitable for processing a certain type of work order are generally retrieved from the database, and the work order is pushed to multiple business processors, and then the multiple business processors grab the order, and then the grab To the business processing personnel of the work order to process the work order. However, in the curre...

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06F16/9537
CPCG06Q10/063112
Inventor 刘雅云王俭陈铭罗红
Owner CHINA MOBILEHANGZHOUINFORMATION TECH CO LTD
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