Client crash processing method, device and system, equipment and storage medium

A processing method and technology of a processing device, applied in the computer field, can solve problems such as affecting user experience, users cannot use it, etc., and achieve the effects of reducing the crash rate and increasing the use time.

Pending Publication Date: 2020-07-14
GUANGZHOU BAIGUOYUAN INFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The embodiment of the present invention provides a client crash processing method, device, system, equipment and storage medium to solve the problem in the prior art that the client cannot use the client service and affect the user experience due to the client crash

Method used

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  • Client crash processing method, device and system, equipment and storage medium
  • Client crash processing method, device and system, equipment and storage medium
  • Client crash processing method, device and system, equipment and storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0055] figure 1It is a flow chart of the steps of a client crash processing method provided by Embodiment 1 of the present invention. This embodiment of the present invention is applicable to the situation where a client crash event occurs, and the method can be executed by the client crash processing device implemented in the present invention , the client crash processing device can be implemented by hardware or software, and integrated in the client provided by the embodiment of the present invention, specifically, as figure 1 As shown, the client crash processing method in the embodiment of the present invention may include the following steps:

[0056] S101. When a crash event is detected during running of the client, determine whether a configuration file for the crash event has been obtained.

[0057] In the embodiment of the present invention, the client can be an application program installed and run on various terminal devices, and the terminal device can be an elec...

Embodiment 2

[0068] figure 2 It is a flow chart of the steps of a client crash processing method provided by Embodiment 2 of the present invention. The embodiment of the present invention is optimized on the basis of the foregoing Embodiment 1. Specifically, as figure 2 As shown, the client crash processing method in the embodiment of the present invention may include the following steps:

[0069] S201. Send a configuration file request to the configuration server according to a preset period.

[0070] In the embodiment of the present invention, the client communicates with the configuration server that stores the configuration file, and the client can request the configuration file from the configuration server at preset intervals. For example, the client can send the configuration file to the configuration server every 0.5 hours. File request, or the client sends a configuration file request to the server at startup, etc. When the configuration server receives the configuration file r...

Embodiment 3

[0094] image 3 It is a flow chart of the steps of a client crash processing method provided by Embodiment 3 of the present invention. The embodiment of the present invention is applicable to the situation of processing client crash events, and the method can be executed by the client crash processing device implemented in the present invention. The client crash processing device can be implemented by hardware or software, and integrated in the monitoring server provided by the embodiment of the present invention, specifically, as image 3 As shown, the client crash processing method in the embodiment of the present invention may include the following steps:

[0095] S301. The monitoring server receives the crash information sent by the client.

[0096] The crash information may be the version information of the client, the operating environment information of the client, the description information of the crash event, and the crash identification code of the crash event, etc...

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Abstract

An embodiment of the invention discloses a client crash processing method, device and system, equipment and a storage medium. The method comprises the steps: determining whether a configuration file for a crash event is obtained or not when the crash event is monitored in a client operation process; if so, processing a crash event of the client according to the configuration file; if not, acquiring crash information of the crash event; sending the crash information to a monitoring server, wherein the monitoring server generates a configuration file of the client according to the crash information and sends the configuration file to the configuration server; sending the crash event to a client, wherein the client can request a configuration file for processing the crash event from a configuration server. The problem that the user cannot use the service of the client due to the fact that the client flashes back when a crash event occurs is prevented; according to the method disclosed inthe embodiment of the invention, the crash event can be processed through the configuration file before the client issues the version again, the crash rate of the client used by the user is effectively reduced in time, and the user can use the service provided by the client; the use duration, stability and use experience of the client used by the user are improved.

Description

technical field [0001] The embodiments of the present invention relate to the field of computer technology, and in particular to a client crash processing method, device, system, device and storage medium. Background technique [0002] In recent years, with the development of intelligent terminal equipment and mobile communication network technology, intelligent terminal equipment can be installed with various clients like personal computers, so as to enrich the application of intelligent terminal equipment through various clients, and can network for wireless network access. [0003] After the client is released, there are more or less certain proportions of crashes in each version of the client. Although the current client development will also use the try catch crash capture method to avoid part of the code blocks that may be risky during the running of the client code. In order to avoid the obvious perception of client crashes to users and cause client crashes and flash...

Claims

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Application Information

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IPC IPC(8): H04L29/08
CPCH04L67/025H04L67/30H04L67/06
Inventor 陈若昕杨良剑
Owner GUANGZHOU BAIGUOYUAN INFORMATION TECH CO LTD
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