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Nine-element imperfect control system for personal customer information on mobile banking

A technology of customer information and mobile banking, applied in the field of financial information, can solve the problems of redundant fields, affecting customer experience, inability to carry out customer information, etc., to reduce pressure, improve the quality of customer information, and improve customer experience.

Active Publication Date: 2020-08-11
FUJIAN RURAL CREDIT UNION
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the traditional method has the following disadvantages: it does not fully consider the channel system such as mobile banking. When querying the nine elements of customer information, on the one hand, the interaction of the banking system is relatively complicated, and customer information needs to be traded online through the electronic banking service platform, ESB ( Enterprise Service Bus (Enterprise Service Bus) system obtains from the customer information system, and if there are abnormal conditions such as timeout or a system crash in the process, it will not only make it impossible for mobile banking to query customer information, but also cannot perform supplementary customer information recording, and more seriously This will lead to the failure of mobile banking to perform normal transactions such as transfers, thereby affecting customer experience; on the other hand, there are a large number of mobile banking users. Inquiry), to determine whether the nine elements of customer information are complete, which puts forward higher requirements and challenges for the performance of the bank's public ESB system and customer information system
[0004] After retrieval, the application date is 2015.12.09, and the Chinese invention patent with the application number CN201510906507.8 discloses a data control system. This patent mainly solves the problem that customer information is scattered and stored in different systems, resulting in the formation of many customer information islands. Customer information Unable to unify, so that customer information is disordered, causing inconvenience to the business management and control of the banking system; the Chinese invention patent with the application date of 2018.10.19 and the application number CN201811222849.8 discloses a method and device for supplementary recording of customer information. This patent mainly solves the problem of field redundancy caused by the customer information system storing all branches' customer supplementary field information; the application date is 2018.05.31, and the Chinese invention patent with application number CN201810547274.0 discloses customer information query methods, devices, Computer equipment and storage media, this patent mainly solves the problem that there are many types of interfaces when querying customer information, and each interface needs to use different query conditions to query, but the customer information obtained from the query is a full amount, resulting in low query efficiency.

Method used

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  • Nine-element imperfect control system for personal customer information on mobile banking
  • Nine-element imperfect control system for personal customer information on mobile banking
  • Nine-element imperfect control system for personal customer information on mobile banking

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Embodiment Construction

[0036] The general idea of ​​the technical solution in the embodiment of this application is as follows: After logging into the mobile banking system, the verification of the nine-element information will be performed. To judge whether to send a verification request of the nine-element information to the customer information system, that is, whether the verification of the nine-element information is required to realize flexible configuration, so as to prevent the customer from being unable to conduct transactions when the ESB system or the customer information system fails; The logo and nine-element configuration information are stored in the cache during the validity period. During the validity period, it is not necessary to send a verification request to the customer information system for each operation. If it is outside the validity period, it is necessary to re-login and verify, while ensuring security. Pressure on customer information systems.

[0037] Please refer to ...

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Abstract

The invention provides a nine-element imperfect control system for personal customer information on a mobile banking in the technical field of financial information. The system comprises a login module which is used for logging in a mobile banking system; the verification request module is used for querying a nine-element main switch of the electronic bank service platform and sending a verification request of nine-element information to the client information system; the client information nine-element verification module is used for verifying the client information system based on the received verification request and sending a verification identifier to the electronic bank service platform; the configuration module is used for setting nine-element configuration information by the electronic banking service platform based on the received verification identifier and sending the verification identifier and the nine-element configuration information to the mobile banking system; and thecache module is used for the mobile banking system to receive the verification identifier and the nine-element configuration information and manage the client information. The method has the advantages that the client information quality is greatly improved, the client experience is improved, and the pressure of a client information system is reduced.

Description

technical field [0001] The invention relates to the technical field of financial information, in particular to an imperfect control system for nine elements of personal customer information on mobile banking. Background technique [0002] In order to standardize the customer identification, customer identification data and transaction record preservation of banks and other financial institutions, maintain financial order, and prevent money laundering and terrorist financing activities, financial institutions should take continuous customer identification measures during the period of business relationship with customers. , pay attention to customers' daily business activities and financial transactions, and promptly remind customers to update information. However, in financial institutions such as banks, the management of customer information in the early stage was relatively scattered, and the construction of customer information system started late, resulting in uneven qua...

Claims

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Application Information

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IPC IPC(8): G06Q40/02G06Q40/04G06K9/34G06F21/31H04L29/08
CPCG06Q40/02G06Q40/04G06F21/31G06V30/153G06V30/10H04L67/568
Inventor 周金蓉阮光荣林新潜张宏恺吴舒蓉马胜蓝郭超年章宇峰林倩邓丽萍王桐森
Owner FUJIAN RURAL CREDIT UNION
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