33 results about "Customer information system" patented technology

A system for integrated asset management is disclosed. According to one embodiment, information from a first reporting source about an asset is received. In addition, information is received about the asset from a second reporting source. Inspection information about the asset is received from a first enabled device. A database is then populated with the information from the first reporting source, the information from the second reporting source, and the inspection information from the first enabled device, such that the information from the first reporting source, the information from the second reporting source, and the inspection information from the first enabled device can be collected or accessed in an integrated manner from the database for use by a client information system.

A system is provided for managing incoming communications placed in response to advertising, online content, and / or special service numbers. Information extracted from incoming communications can be received by a system server and cross-referenced with a database to obtain cross-referenced customer information pertaining to previous customer communications in the form of online communications, telephone calls, and / or in person customer meetings. The cross-referenced customer information can be passed to a client workstation and displayed to the user in the form of an industry-specific template formatted in accordance with the business needs of the user. The template can be automatically populated with the cross-referenced customer information. The user can view and update the customer information, thereby maintaining a retrievable record of the communication. With regard to the multi-housing industry in particular, customer information can be displayed in the form of a guest card template and / or a service card template.

A data network storing data relating to work done by vendors for clients is described. The network includes two or more servers, each server containing (1) an exhaustive vendor data base that contains client-independent vendor data for every vendor, and (2) one or more individual client databases, each containing client information for a single client. The exhaustive vendor data base is replicated between the servers, and the client information for each client is contained by one individual client data base on one server.

The invention discloses a method and equipment for performing fuzzy search by using a background system of a bank. The method comprises the following steps: a foreground system transmits customer information inquiry request carrying the foreground input condition to a customer information system of the background; the customer information system submits the customer information inquiry request to a search engine server; the search engine server performs fuzzy search according to the foreground input condition carried by the customer information inquiry request and returns a customer number positioned by the fuzzy search to the customer information system; the customer information submits the customer number to a database server; the database server inquires the customer information according to the customer number and returns the inquired customer information to the customer information system; and the customer information system returns the customer information to the foreground system. The search engine server is used in combination with the customer information system to provide quick fuzzy search for the foreground system, so the fuzzy search speed is high and the average inquiry time can be reduced from about 15 seconds to about 400 milliseconds.

The invention discloses a communication method based on block chain. The communication method includes: receiving a network access application of a terminal, and obtaining terminal broadcast information according to the network access application. The terminal broadcast information is stored in the block chain network by the terminal. The information in the terminal; extract the terminal private key signature and terminal information from the terminal broadcast information, and verify the terminal private key signature. When the terminal private key signature passes the verification, query the system broadcast information according to the terminal information to obtain the membership level information. The system broadcast information is the information stored in the blockchain network by the customer information system, and the system broadcast information includes the membership level information of the user corresponding to the terminal, and provides network access to the terminal according to the membership level information. The method can ensure that the high-level member users of the operator can preferentially obtain corresponding high-quality network access services, so that the high-level member users of the operator can have a good network experience.

The present invention provides a layered control data query and processing system and method, including: an outreach front-end system used to: send the deployment and control request proposed by the authority's query and control system to the query and control information control system; the query and control information control system It is used to: analyze the deployment and control request and send it to the corresponding customer information system, data platform system or product service system, receive and send the corresponding deployment and control request processing information to the investigation and control system of the authority through the outreach front-end system; The customer information system, the data platform system or the product service system are respectively used for: performing corresponding processing according to the analyzed deployment and control request, and sending the corresponding deployment and control request processing information to the investigation and control information control system. The program has established an efficient, fast, safe and reliable network enforcement investigation and control system for the competent authority and the co-executive unit, replacing manual processing with informatization and automation, and solving the current difficult problem of enforcement.

The present invention provides an imperfect control system for the nine elements of personal customer information on mobile banking in the field of financial information technology, including a login module for logging into the mobile banking system; a verification request module for querying the nine elements of the electronic banking service platform The main switch sends a verification request of the nine-element information to the customer information system; the nine-element verification module of customer information is used for the customer information system to verify based on the received verification request, and send the verification identification to the electronic banking service platform The configuration module is used for the electronic banking service platform to set the nine-element configuration information based on the received verification ID, and sends the verification ID and the nine-element configuration information to the mobile banking system; the cache module is used for the mobile banking system to receive the verification ID And nine elements to configure information and manage customer information. The invention has the advantages of greatly improving the quality of customer information, enhancing customer experience and reducing the pressure on the customer information system.