Customer classification management system based on personalized customization

A classification management and customer technology, applied in the field of customer classification management system, can solve problems such as inability to obtain valuable customer information, failure to meet customer needs in a timely manner, cumbersome customer management methods, etc., to increase consumption desire and facilitate recharge consumption , The effect of increasing the consumption turnover rate

Pending Publication Date: 2021-10-01
腾旅软件(镇江)有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The existing customer management methods are cumbersome, the arrangement is not scientific and reasonable, and valuable customer information cannot be obtained from it, so that customers' needs cannot be met in a timely manner, and customers cannot be provided with targeted services, resulting in the loss of customers and reducing the transaction rate

Method used

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  • Customer classification management system based on personalized customization

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Embodiment Construction

[0014] In order to deepen the understanding of the present invention, the present invention will be further described below in conjunction with the embodiments and accompanying drawings. The embodiments are only used to explain the present invention and do not constitute a limitation to the protection scope of the present invention.

[0015] like figure 1 As shown, a customer classification management system based on personalized customization includes a device storage center, an administrator terminal, a server, and a device standby detection module. The server is composed of a device usage status system and a device usage information system. The equipment usage status system is the equipment tracking and maintenance system. The equipment tracking and maintenance system is composed of equipment failure, equipment rental, and equipment location. The equipment usage information system is composed of customer information system, customer consumption system, and return visit modul...

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Abstract

The invention discloses a customer classification management system based on personalized customization, which comprises an equipment storage center, an administrator terminal, a server and an equipment standby condition detection module; the server is composed of an equipment use state system and an equipment use information system; and the equipment use information system is composed of a customer information system, a customer consumption system and a return visit module. Managers and customers are managed, the managers and the customers are divided and stored more finely, personalized management and personalized customization can be conveniently carried out for different customers, the recharging consumption of customers is facilitated, meanwhile, an administrator can conveniently inquire, summarize and store customer information, the working efficiency of workers is improved, the playback module further understands the use requirements of different customers in a telephone mode and a short message mode, improvement is facilitated, meanwhile, the consumption desire of the customers is improved, the consumption transaction rate of the projection equipment is increased, and the customer wastage rate is reduced.

Description

technical field [0001] The invention relates to a customer classification management system based on personalized customization. Background technique [0002] A customized customer classification management system is a business strategy for selecting and managing valuable customers and their relationships. The customer information management system requires a customer-centric business philosophy and corporate culture to support effective marketing, sales and service processes . If the enterprise has the right leadership strategy and corporate culture, a customized customer classification management system will be able to achieve effective customer relationship management software for the enterprise. [0003] The existing customer management methods are cumbersome, unscientific and reasonable, and cannot obtain valuable customer information, so that they cannot meet customer needs in a timely manner, and cannot provide targeted services to customers, resulting in the loss of...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/00G06Q10/06G06F21/31
CPCG06Q30/016G06Q10/06G06F21/31
Inventor 刘煜
Owner 腾旅软件(镇江)有限公司
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