Customer classification management system based on personalized customization

Abstract

The invention discloses a customer classification management system based on personalized customization, which comprises an equipment storage center, an administrator terminal, a server and an equipment standby condition detection module; the server is composed of an equipment use state system and an equipment use information system; and the equipment use information system is composed of a customer information system, a customer consumption system and a return visit module. Managers and customers are managed, the managers and the customers are divided and stored more finely, personalized management and personalized customization can be conveniently carried out for different customers, the recharging consumption of customers is facilitated, meanwhile, an administrator can conveniently inquire, summarize and store customer information, the working efficiency of workers is improved, the playback module further understands the use requirements of different customers in a telephone mode and a short message mode, improvement is facilitated, meanwhile, the consumption desire of the customers is improved, the consumption transaction rate of the projection equipment is increased, and the customer wastage rate is reduced.

Description

technical field [0001] The invention relates to a customer classification management system based on personalized customization. Background technique [0002] A customized customer classification management system is a business strategy for selecting and managing valuable customers and their relationships. The customer information management system requires a customer-centric business philosophy and corporate culture to support effective marketing, sales and service processes . If the enterprise has the right leadership strategy and corporate culture, a customized customer classification management system will be able to achieve effective customer relationship management software for the enterprise. [0003] The existing customer management methods are cumbersome, unscientific and reasonable, and cannot obtain valuable customer information, so that they cannot meet customer needs in a timely manner, and cannot provide targeted services to customers, resulting in the loss of...

AI Technical Summary

Problems solved by technology

[0003] The existing customer management methods are cumbersome, the arrangement is not scientific and reasonable, and valuable customer information cannot be obtained from it, so that customers' needs cannot be met in a timely manner, and customers cannot be provided with targeted services, resulting in the loss of customers and reducing the transaction rate

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