Method and device for realizing security suitability business risk revelation audio and video record processing based on self-service equipment, processor and storage medium

Abstract

The invention relates to a method for realizing audio and video recording processing aiming at security suitability business risk revelation based on self-service equipment, which comprises the following steps that: a system scans an identity card photo image and automatically queries customer information; the system carries out photographing, living body detection and face recognition on clients, carries out double-recording business, matches client suitability with business suitability, and automatically selects voice broadcasting verbal skill for broadcasting; a customer answer timestamp is recorded, voice recognition is performed on customer answers, and follow-up broadcast contents are selected; and video synthesis is carried out, client identity card pictures and business department information are added, and double-recording auditing is submitted. The invention also relates to a corresponding device, a processor and a computer readable storage medium. According to the method, the device, the processor and the computer readable storage medium for realizing audio and video recording processing aiming at security appropriate business risk revelation based on the self-service equipment, security industry adaptive transformation is carried out on VTM intelligent teller machine equipment, so that full-self-service intelligent double-recording business handling innovation of customers is realized, and double-recording personnel, double-recording equipment and an independent double-recording room of a traditional counter are liberated.

Description

technical field [0001] The present invention relates to the field of self-service business handling, and specifically refers to a method, device, processor and computer-readable storage medium for realizing audio-visual recording processing for securities suitability business risk disclosure based on self-service equipment. Background technique [0002] The double-recording business in traditional business outlets occupies a separate room. Account managers manually inquire about customer suitability and other information, manually read the risk disclosure statement, interspersed with a series of standard actions such as holding badges and ID cards, and record the entire conversation in front of the camera. process. Manual double recording has a high error rate, takes a long time, and the customer experience is poor. Contents of the invention [0003] The purpose of the present invention is to overcome the above-mentioned shortcomings of the prior art, and provide a self-s...

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Problems solved by technology

Manual double recording has a high error rat...

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