Synchronous communication method and system applied to insurance scheme

A technology for communication systems and solutions, applied in the field of communications, can solve the problems of limited understanding of customers' insurance plans, passive reading methods, low communication efficiency and poor interaction in the insurance industry.

Pending Publication Date: 2020-09-01
青岛华滋生物科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In the existing method, there are the following problems: on the one hand, the customer's understanding of the insurance plan is limited by the passive reading method; face-to-face communication
Because insurance plans are generally professional, it is difficult for customers to fully understand the core content of the plan when reading the insurance plan unilaterally; in the communication process using telephone and chat tools...

Method used

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  • Synchronous communication method and system applied to insurance scheme
  • Synchronous communication method and system applied to insurance scheme
  • Synchronous communication method and system applied to insurance scheme

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0080] Embodiment 1. This embodiment provides a synchronous communication method applied to insurance schemes based on the above-mentioned synchronous communication system. Refer to figure 2 As shown, the method is performed by the agent’s communication terminal to synchronize to the client’s communication terminal, specifically including:

[0081] Step S201, the agent communication terminal accesses the insurance scheme webpage through the first link, and establishes a communication connection with the synchronous communication server;

[0082] Step S202, the agent communication terminal responds to the web page operation in the insurance plan web page;

[0083] Step S203, the agent communication terminal collects webpage synchronous data based on the webpage operation, and the webpage synchronous data collection includes one or more of webpage operation command data collection and webpage content data collection;

[0084]Step S204, generating first webpage synchronization ...

Embodiment 2

[0165] Embodiment 2, this embodiment provides another synchronous communication method applied to insurance schemes, refer to Figure 7 As shown, the method is performed by the client communication terminal to synchronize to the agent communication terminal and other customer communication terminals, specifically including:

[0166] Step S701, the customer communication terminal accesses the insurance plan webpage through the second link, and establishes a communication connection with the synchronous communication server;

[0167] Step S702, the customer communication terminal responds to the web page operation in the insurance plan web page;

[0168] Step S703, the client communication terminal collects webpage synchronous data based on the webpage operation, and the webpage synchronous data collection includes one or more of webpage operation command data collection and webpage content data collection;

[0169] Step S704, generating second webpage synchronization data from...

Embodiment 3

[0183] Embodiment 3, this embodiment provides another synchronous communication method applied to insurance schemes, refer to Figure 8 As shown, the method is performed by the customer communication terminal to perform webpage operations, and the webpage operations are not actually executed, but the webpage operations are synchronized to the agent communication terminal, which is executed by the agent communication terminal, and then synchronized with the customer communication terminal , including:

[0184] S801. The customer communication terminal monitors the user's web page operations on the insurance plan web page;

[0185] S802. The client communication terminal intercepts the monitored webpage operation;

[0186] S803, the customer communication terminal collects webpage operation instruction data according to the monitored webpage operation;

[0187] S804, the customer communication terminal generates the third web page synchronization data from the collected webpag...

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PUM

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Abstract

The invention relates to a synchronous communication method and system applied to an insurance scheme, and the method comprises the steps that an agent communication end carries out the webpage synchronous data collection in response to the webpage operation of an insurance scheme webpage, generates first webpage synchronous data, and transmits the first webpage synchronous data to a client communication end; in response to a graffiti operation in the first Canvas, first graffiti synchronization data is collected and generated according to the graffiti operation, and the first graffiti synchronization data is sent to the client communication terminal; and audios and videos are collected and transmitted to the client communication terminal. The client communication terminal receives and analyzes the first webpage synchronization data, executes a webpage operation instruction contained in the first webpage synchronization data, and correspondingly updates webpage content based on webpagecontent data contained in the first webpage synchronization data; receives and analyzes the first graffiti synchronization data, obtains a picture or drawing instruction contained in the first graffiti synchronization data, and draws on a second Canvas; and receives and plays the audio and video data stream. The face-to-face communication scene of offline insurance service development is simulated online, and a novel exhibition mode is provided.

Description

technical field [0001] The invention relates to the communication field, in particular to a synchronous communication method and system applied to insurance schemes. Background technique [0002] With the development of the Internet, in the insurance field, when agents conduct insurance business, more chat tools such as WeChat are used to send insurance plans (proposal plans, insurance plans, insurance planning plans, etc.) to customers, and the plans generally use HTML5 web pages In the form of insurance agent, it includes the content of the plan designed by the insurance agent for the client, for the client to browse and read, and the insurance agent communicates with the client through telephone, chat tool or face-to-face. [0003] In the existing method, there are the following problems: on the one hand, the customer's understanding of the insurance plan is limited by the passive reading method; Communicate in a face-to-face manner. Because insurance plans are generall...

Claims

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Application Information

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IPC IPC(8): G06Q40/08G06F16/958H04L12/58
CPCG06Q40/08G06F16/986H04L51/10H04L51/18
Inventor 路玉亭
Owner 青岛华滋生物科技有限公司
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