Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

Work order retrieval method based on secondary sorting

A secondary sorting and work order technology, applied in digital data information retrieval, special data processing applications, instruments, etc., can solve the problems of long retrieval time and poor user experience, and achieve fast retrieval speed, high accuracy, and user experience. satisfactory effect

Pending Publication Date: 2021-03-16
南京汇宁桀信息科技有限公司
View PDF0 Cites 1 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Algorithms based on semantic retrieval have high precision, but for large-scale data, the retrieval takes a long time and the user experience is poor. Therefore, we propose a work order retrieval method based on secondary sorting

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Work order retrieval method based on secondary sorting
  • Work order retrieval method based on secondary sorting
  • Work order retrieval method based on secondary sorting

Examples

Experimental program
Comparison scheme
Effect test

Embodiment

[0062] This embodiment comprises the steps:

[0063] 1. First perform word segmentation on a natural language processing work order. For example, perform word segmentation on the work order "What is the provident fund policy?" with work order ID 1; the work order information table is as follows:

[0064] Ticket ID Work order content 1 What is the provident fund policy? 2 What is the provident fund payment standard?

[0065] 2. Use the TD-IDF algorithm to extract the key morpheme information of the work order, and then establish the corresponding relationship between the keyword and the work order ID in the dictionary to record all the work order IDs where the keyword has been changed. For example, in Table 1, keywords extracted from work order ID 1 are "providence fund" and "policy", and keywords extracted from work order ID 2 are "providence fund", "payment" and "standard". Then the established dictionary information table is as follows:

[0066]...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention discloses a work order retrieval method based on secondary sorting, and belongs to the technical field of work order retrieval methods. The work order retrieval method comprises the steps of performing word segmentation on work order content corresponding to a work order ID according to a work order information table; establishing a dictionary information table according to the corresponding relationship between the keywords and the work order IDs; retrieving and matching corresponding work order IDs according to the ID list corresponding to the dictionary information table; carrying out secondary sorting on the work order data by adopting a Word2Vec model algorithm; training all the work order data by adopting a Word2Vec algorithm; utilizing a word2vec algorithm to encode the words into word vectors; cand omputing WMD. According to the work order retrieval method based on secondary sorting, under the condition that the retrieval time and the retrieval precision are balanced, the precision is high, the retrieval speed is high, and the user experience is satisfactory.

Description

technical field [0001] The invention relates to the technical field of work order retrieval methods, in particular to a work order retrieval method based on secondary sorting. Background technique [0002] With the continuous high-speed development of the Internet, enterprises communicate with customers on the Internet, and manage, maintain and track customers' problems and requests. Customers browse the documents that need to solve problems according to keyword searches. [0003] In the keyword-based retrieval, the retrieval is carried out according to a number of specified keywords, and the matching accuracy of this keyword-based retrieval algorithm is low. Algorithms based on semantic retrieval have high precision, but for large-scale data, the retrieval takes a long time and the user experience is poor. Therefore, we propose a work order retrieval method based on secondary sorting. Contents of the invention [0004] The purpose of the present invention is to provide a...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): G06F40/194G06F40/289G06F40/126G06F16/383
CPCG06F16/383G06F40/126G06F40/194G06F40/289
Inventor 张子成
Owner 南京汇宁桀信息科技有限公司
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com