Information interaction method and device

Abstract

The embodiment of the invention discloses an information interaction method and device. The method comprises the steps: extracting semantic information of current input text information; determining target semantic information according to the semantic information of the historical input text information and the semantic information of the current input text information, and determining a user state according to the semantic information of the historical input text information and the semantic information of the current input text information; and when the user state is a non-busy state, determining a dialogue type according to the semantic information of the current input text information, and determining system reply behavior information according to the dialogue type and the target semantic information so as to generate reply information by utilizing the system reply behavior information and the target semantic information. According to the method, the reply information conforming to the intention of the user can be generated directly based on the intention information carried by the text input by the user to reply, so that the client applying the method can reply directly based on the information input by the user, the information interaction process is simplified, and the information interaction efficiency is improved.

Description

technical field [0001] The present application relates to the technical field of the Internet, and in particular to an information interaction method and device. Background technique [0002] In the Internet-based information interaction process (for example, information search), users will use APP applications to fulfill their own needs. During this process, APP will provide automatic dialogue applications to interact with users, so that subsequent interactions can be based on the information entered by users deal with. For example, when user A inquires about air tickets from Beijing to Shanghai on a certain travel app, the chat program will search and view information about air tickets from Beijing to Shanghai for the user based on the content entered by user A "air tickets from Beijing to Shanghai". Information about air tickets to Shanghai, but in fact, if the user is traveling from Beijing to Shanghai, the user may also need to inquire about hotels or scenic spots afte...

AI Technical Summary

Problems solved by technology

For example, when user A inquires about air tickets from Beijing to Shanghai on a certain travel app, the chat program will search and view information about air tickets from Beijing to Shanghai for the user based on the content entered by user A "air tickets from Beijing to Shanghai". Information about air tickets to Shanghai, but in fact, if the user is traveling from Beijing to Shanghai, the user may also need to inquire about hotels or scenic spots after querying the air ticket information

However, the current chat applications cannot predict the real needs of users. The reply information is often only based on the keywords of the input content, and the answers given are relatively simple, which cannot guide users to continue interacting.

Images