Automatic checking method and device for manual telephone notification work

A technology of manual telephone and automatic inspection, applied in the direction of telephone communication, automatic exchange, electrical components, etc., can solve problems such as inability to check and remind, and achieve the effect of improving inspection efficiency

Pending Publication Date: 2022-01-11
CHINA CONSTRUCTION BANK
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0003] However, the solutions in the prior art only provide methods and electronic devices for checking dialin

Method used

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  • Automatic checking method and device for manual telephone notification work
  • Automatic checking method and device for manual telephone notification work
  • Automatic checking method and device for manual telephone notification work

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Embodiment Construction

[0047] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0048] In this application, the term "comprises", "comprises" or any other variation thereof is intended to cover a non-exclusive inclusion such that a process, method, article, or apparatus comprising a set of elements includes not only those elements, but also includes none. other elements specifically listed, or also include elements inher...

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Abstract

The invention provides a method and a device for automatically checking manual telephone notification work. The method comprises the following steps of: collecting a work instance and work on-duty data which need to be notified; the work instance comprises at least one work item; according to the work instance and the work on-duty data, collecting work call data of the corresponding operator on duty; recognizing and analyzing the work call data to collect work text information; checking the work text information according to the work items; generating a notification result report according to the verification result; therefore, items needing manual telephone notification in all walks of life can be automatically checked, and the checking efficiency is improved.

Description

technical field [0001] The invention belongs to the technical field of automatic inspection, and more specifically relates to an automatic inspection method and device for manual telephone notification work. Background technique [0002] The prior art checks a call record based on a phone number; counts the number of times a phone number is dialed within a time interval, and these calls are connected but actively hung up; and if the number exceeds a specific value, a The instruction signal of the number is sent to a telephone control device. [0003] However, the solutions in the prior art only provide methods and electronic devices for checking dialing records, and cannot check and remind the situation of manual notification in the telephone notification work. Contents of the invention [0004] In view of this, the object of the present invention is to provide an automatic inspection method and device for manual telephone notification work, which is used for automatic in...

Claims

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Application Information

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IPC IPC(8): H04M3/22G10L15/22G10L15/26G08B21/24
CPCH04M3/2218H04M3/2281G10L15/22G10L15/26G08B21/24
Inventor 夏畅郭玉章
Owner CHINA CONSTRUCTION BANK
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