Psychological consultation AI method and system based on dialogue retrieval

Abstract

The invention discloses a psychological counseling AI method and system based on dialogue retrieval, and the method comprises the steps: collecting user questions, carrying out the analysis processing of the questions, determining keywords in the questions, then selecting related articles in a psychological counseling question and answer corpus according to the keywords, coding the selected articles while coding the questions, and calculating an answer occurrence position in the article according to the question, and finally outputting the article where the answer is located. According to the method and the system, the DrQA algorithm is combined, the open domain question and answer ability is achieved, potential requirements of the user can be met, more attention is paid to the question and answer link, and questions proposed by the user can be answered in time. Meanwhile, the situation that domestic users have poor consciousness of using psychological consultation services and contact with consultants to have psychological contradiction due to privacy problems is avoided. In order to ensure the intelligence and accuracy of the psychological counseling AI system, the psychological counseling question and answer corpus is selected, and multiple times of training are carried out in the corpus.

Description

technical field [0001] The invention relates to the field of machine question answering, in particular to an AI method and system for psychological counseling based on dialog retrieval. Background technique [0002] "In China, psychological counseling is still a niche service. Many people have a certain degree of psychological problems, but because of the extreme lack of psychological common sense, they are generally unwilling to take the initiative to admit the problem." On the one hand, domestic users use psychological counseling services. Not strong, because of privacy issues, there will be conflicts when contacting consultants. This is a market that has a large demand but has not yet exploded; on the other hand, high-quality consulting services have limited manpower, and many users whose psychological emotions occur at random times , Traditional consulting services cannot meet the potential needs of users. The traditional psychological information platform pays little a...

AI Technical Summary

Problems solved by technology

[0005] The purpose of the present invention is to provide a kind of psychological counseling AI method and system based on dialogue search type, to solve the potential needs of users that cannot be satisfied in the above-mentioned background technology, the degree of attention to the question and answer link is relatively poor, and the questions raised by users cannot be obtained in time Questions Answered

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