Claim settlement method and device based on artificial intelligence, computer equipment and storage medium

Abstract

The invention relates to the technical field of artificial intelligence, and provides an artificial intelligence-based claim settlement method and device, computer equipment and a storage medium, and the method comprises the steps: carrying out the identity verification of a user when a claim settlement request triggered by the user through a client is received; if the identity verification is passed, reminding the user to upload a vehicle damage picture; inputting the vehicle damage picture into a target prediction model for prediction to obtain a claim settlement probability; if the claim settlement probability is greater than a probability threshold value, calling an identification model to identify the vehicle damage picture, and generating target loss part information and target loss degree information; and generating a vehicle damage assessment result of the vehicle damage picture based on the target loss part information and the target loss degree information. According to the invention, automatic claim settlement can be rapidly and efficiently realized according to the vehicle damage picture provided by the user, and the intelligent degree and the claim settlement efficiency of claim settlement are effectively improved. The method can also be applied to the field of block chains, and the data such as the vehicle loss assessment result can be stored on the block chain.

Description

technical field [0001] The present application relates to the technical field of artificial intelligence, in particular to an artificial intelligence-based claim settlement method, device, computer equipment and storage medium. Background technique [0002] With the development of science and technology and economy, people's living standards are improving day by day, and more and more families own cars, which also drives the rapid development of vehicle insurance. Due to the huge number of automobiles in China's auto market, various traffic accidents occur on the road every day, and the current auto insurance accident claims are mainly sent by insurance companies to conduct on-site surveys and claim settlements. This method of claim settlement not only consumes It is time-consuming and wastes a lot of human resources, the efficiency of claims settlement is low, and some claim settlement frauds cannot be effectively identified. Contents of the invention [0003] The main p...

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Problems solved by technology

[0003] The main purpose of this application is to provide a claim settlement method, device, computer equipment, and storage medium based on artificial intelligence, aiming to solve the problem that the existing claim settlement method is not only time-consuming and labor-intensive but also wastes a lot of human resources, the claim settlement efficiency is low, and Technical issues that cannot be effectively identified for some claims fraud

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