Device, program and method for assisting in preparing email

Abstract

In an electronic mail creation support device, human relationship information on human relationship with a partner of the electronic mail is automatically created. For this, phrase extraction means (12) extracts a phrase in the electronic mail accumulated in a transmission / reception mail accumulation section (11). Phrase use frequency calculation means (13) calculates the use frequency of the extracted phrase and adds it to the use frequency of the phrase accumulated in a phrase use frequency accumulation section (14). Human relationship information creation means (16) weights, for each of the communication partners, the human relationship basic information correlated in advance to a phrase in a phrase correspondence list (15) by the use frequency of the phrase associated with the communication partner and accumulated in the phrase use frequency accumulation section (14) and creates human relationship information according to the weighted result. The human relationship information thus created is accumulated in a human relationship information accumulation section (17) for each of the communication partners.

Description

technical field [0001] The present invention relates to a user support technology for supporting operations performed by a user of an information processing device represented by a computer, and in particular, belongs to a technology that is very suitable for drafting e-mails. Background technique [0002] In recent years, communication through text messages such as e-mail and electronic chat has become very popular. Among them, the use of personal computers, portable information terminals, etc. to send and receive e-mails has become indispensable for modern business operations and information exchange with friends. [0003] Unlike voice communication such as telephone, e-mail has the advantage that users can send information to the other party at their preferred time, receive and read information, and do not need to use paper, pen, etc. to record information. [0004] There is also an address book feature to improve the convenience of e-mail. After referring to the addres...

AI Technical Summary

Problems solved by technology

In this way, it is necessary to see who the other party is to select appropriate words, decorative information, etc., and this input burden is also very large for the user.

In particular, small terminals such as mobile phones have small display screens and low convenience of character input methods, so the burden on the user is greater when inputting text.

[0010] According to the technology disclosed in the above-mentioned Patent Document 2, it is possible to reduce the user's input burden when drafting an e-mail, but it is very troublesome to register the human relationship with the other party one by one.

Moreover, interpersonal relationships are not simply bosses, subordinates, friends, etc., but different relationships with each other. Therefore, it is difficult to register interpersonal relationships into a certain suitable category.

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