Using commercial share of wallet to manage vendors

a wallet and vendor technology, applied in the field of financial data processing, can solve the problems of difficult to confirm whether the lowered balance is the result of a balance transfer to another account, limited ability to estimate spend behavior, and simple model of customer behavior has its flaws, so as to improve profitability, accurate utilization of balance data, and effectively manage customer relationship

Inactive Publication Date: 2007-10-18
AMERICAN EXPRESS TRAVEL RELATED SERVICES CO INC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

[0014] Balance transfers into credit accounts are identified based on tradeline data according to various algorithms, and any identified balance transfer amount is excluded from the spending calculation. The identification of balance transfers enables more accurate utilization of balance data to reflect spending.
[0015] When spending levels are reliably identified in this manner, customers may be categorized to more effectively manage the customer relationship and increase the profitability therefrom. For example, share of wallet scores can be used as a parameter for determining whether or not to guarantee a check. The share of wallet can be used to differentiate between a low-risk customer who is writing more checks because his income has probably increased, and a high-risk customer who is writing more checks without a corresponding increase in income or spend.

Problems solved by technology

A limited ability to estimate spend behavior for goods and services that a business or consumer purchases has previously been available.
However, it is often difficult to confirm whether the lowered balance is the result of a balance transfer to another account.
Such balance transfers represent no increase in the customer's capacity to spend, and so this simple model of customer behavior has its flaws.
However, the vast majority of customers do not maintain all such accounts with the same financial institution and the access to detailed financial information from other financial institutions is restricted by privacy laws, disclosure policies and security concerns.
There is limited and incomplete consumer information from credit bureaus and the like at the aggregate and individual consumer levels.
Since balance transfers are nearly impossible to consistently identify from the face of such records, this information has not previously been enough to obtain accurate estimates of a consumer's actual spending ability.
However, there is also limited data on corporate spend information, and identifying and predicting the size and share of a corporate wallet is difficult.

Method used

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  • Using commercial share of wallet to manage vendors
  • Using commercial share of wallet to manage vendors
  • Using commercial share of wallet to manage vendors

Examples

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Embodiment Construction

[0040] While specific configurations and arrangements are discussed, it should be understood that this is done for illustrative purposes only. A person skilled in the pertinent art will recognize that other configurations and arrangements can be used without departing from the spirit and scope of the present invention. It will be apparent to a person skilled in the pertinent art that this invention can also be employed in a variety of other applications.

[0041] In an aspect of this invention, the term “business” will refer to non-publicly traded business entities, such as middle market commercial entities, franchises, small business corporations and partnerships, and sole proprietorships, as well as principals of these business entities. One of skill in the pertinent art will recognize that the present invention may be used in reference to consumers, businesses, and publicly traded companies without departing from the spirit and scope of the present invention.

[0042] As used herein,...

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Abstract

Commercial size of spending wallet (“CSoSW”) is the total business spend of a business including cash but excluding bartered items. Commercial share of wallet (“CSoW”) is the portion of the spending wallet that is captured by a particular financial company. A modeling approach utilizes various data sources to provide outputs that describe a company's spend capacity. Government agencies, procurement departments, and others that patronize small businesses can use CSoW/CSoSW to determine businesses that should be awarded contracts and businesses that should be denied. CSoW/CSoSW may also be used to manage approved vendor lists.

Description

CROSS-REFERENCE TO RELATED APPLICATIONS [0001] This application claims the benefit of U.S. Provisional Application No. 60 / 704,428, filed Aug. 2, 2005, which is incorporated by reference herein in its entirety. This application is also a continuation-in-part of U.S. patent application Ser. No. 11 / 169,588, filed Jun. 30, 2005, which is a continuation-in-part of U.S. patent application Ser. No. 10 / 978,298, filed Oct. 29, 2004, each of which is incorporated by reference herein in its entirety.BACKGROUND OF THE INVENTION [0002] 1. Field of the Invention [0003] This disclosure generally relates to financial data processing, and in particular it relates to credit scoring, customer profiling, customer product offer targeting, commercial credit behavior analysis and modeling. [0004] 2. Background Art [0005] For the purposes of this disclosure, middle market commercial entities, service establishments, franchises, small business corporations and partnerships as well as business sole proprieto...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): G06Q40/00
CPCG06Q30/02G06Q30/0201G06Q40/08G06Q40/02G06Q40/00
Inventor CHATTERJI, SIDDHARTHAHAGGERTY, KATHLEENLYON, CHARLES CHRISTOPHEROKOH, BENEDICT O.PHELAN, ROBERT E.RUTERMAN, JON KEVINTURNER, GERALDINE A.YUAN, CHAO M.BISWAS, ARNAB
Owner AMERICAN EXPRESS TRAVEL RELATED SERVICES CO INC
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