Method and device for creating and deleting resource conference site in CSTA system and CSTA system using resource conference site
A venue and resource technology, applied in the field of communication, can solve the problems of venue operation, implementation difficulties, and difficulty in understanding, and achieve the effect of easy implementation and convenient operation
Active Publication Date: 2008-01-09
HUAWEI TECH CO LTD
View PDF0 Cites 1 Cited by
- Summary
- Abstract
- Description
- Claims
- Application Information
AI Technical Summary
Problems solved by technology
[0010] The existing CSTA standard only defines two services related to the venue. If the user's application is different from the two standard services, the CSTA standard cannot solve the problem that the user needs to solve.
In fact, users have different applications for conference venues. In order to meet users’ application and needs for conference venues in different situations, the two services related to conference venues defined by the CSTA standard have great limitations in some specific applications.
[0011] First of all, the current CSTA standard protocol can only implement simple functions, such as monitoring and multi-party calls; secondly, the current CSTA standard protocol only describes the agent site, which regards the agent as a device, so it cannot directly communicate with the site. Operations, such as: adding a site and deleting a site, can only be performed through other services in a disguised form; third, because the site in the current CSTA standard agreement is a seat site, and the seat is only used as a device, so The operation of this venue is relatively complicated and difficult to implement. For example, when adding users, it needs to be implemented through services such as transfer (conversion) and divert (divert), which is difficult to understand; when removing a user from the venue, the user needs to clear the connection. ; When deleting the entire site, the user needs to clear the call
Method used
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View moreImage
Smart Image Click on the blue labels to locate them in the text.
Smart ImageViewing Examples
Examples
Experimental program
Comparison scheme
Effect test
Embodiment Construction
[0058] In the embodiment of the present invention, a site is regarded as a resource, and a site is created, a user is added to a site, a user is deleted, a site channel attribute corresponding to a user is modified, a site channel attribute corresponding to a user is deleted, and a resource site is deleted through the CSTA standard call flow. Below in conjunction with accompanying drawing and specific embodiment the present invention is described in further detail:
[0059] CSTA resource site calls include: common call part and resource site call part:
[0060] When a user dials a call to create a resource site, the UAP (Universal Access Platform) transfers the call to the CTI (Computer and Telephone Integration) platform. At this time, the call is regarded as an ordinary IVR (Voice Service) call, and the ordinary call process is carried out Interactive and controlled by the CTI platform.
[0061] When the CTI judges that the user needs a resource site call, the CTI platform ...
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More PUM
Login to View More Abstract
The invention is used for solving the issue that is the operator can't directly make operation for the meeting place. It defines CRD device at CSTA switching domain and uses CRD device as the meeting bridge device to create and reserve meeting resources on the device; using the device to add users into the meeting and to make record and play operation for the meeting and to make record and play operation for each user participating the meeting.
Description
technical field [0001] The present invention relates to the field of communication, in particular to a method and device for creating and deleting conference sites by extending the CSTA (Computer Supported Telephone Communication Application) protocol, and a computer supported telephone communication application system capable of using resource conference sites. Background technique [0002] With the development of computer network technology and telecommunication technology, the development of computer network technology and database technology is very rapid, which can quickly provide a large amount of data; With the development, the program-controlled exchange can provide more information on users of telecommunication services. In order to automatically provide the calling party information provided by the call to the business system, so as to achieve the purpose of improving service efficiency, CTI (Computer and Telephone Integration) technology emerges as the times requi...
Claims
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More Application Information
Patent Timeline
Login to View More IPC IPC(8): H04M7/00H04M3/42H04M11/00
Inventor陈光桑涛苏宇
OwnerHUAWEI TECH CO LTD