Recording file backup system and method

Abstract

The invention discloses a backup system of a recording file and a method thereof, wherein, the system comprises a recording foreground, a media resource server and a database server. The recording foreground is respectively connected with the media resource server and the database server, and the media resource server is connected with the database server. The system is characterized by also comprising a server for removing key recording which is respectively connected with the media resource server and the database server. The method comprises the following processes: (a) whether the recording is the key recording is marked in a data record which is only corresponding to the recording file in the database server, and the recording file which is marked as the key recording is a key recording file; (b) the server for removing the key recording periodically removes the overdue recording files in the media resource server, and the key recording file is saved in a media medium. By adopting the invention, unnecessary and abundant information in great quantity is avoided, thus effectively increasing the utilization rate of the media medium.

Description

technical field [0001] The invention relates to the field of data communication, in particular to a recording backup and management method. Background technique [0002] In the current field of data communication, most of the manual services will record the call for backup. The existing technology is to delete all the recordings regularly, or copy them to other media media such as hard disks and cassettes to ensure media resources. The server has enough disk space to save new recording files, such as figure 1 shown. [0003] The media resource server records all the call records between agents or agent administrators and users, and saves them in the local disk. A data record uniquely corresponding to the recording file is stored in the database server. The recording file backup and clearing server periodically expires according to the data records The recorded recording files are removed from the media resource device and transferred to other media media such as hard disks...

AI Technical Summary

Problems solved by technology

[0005] 1. Large data redundancy: due to the full backup method, a large number of useless and unimportant voice files are backed up;

[0006] 2. Excessive resource occupation: a large amount of redundant data requires more media media to store;

[0007]3. Inconvenient management: If you want to find a recording record from historical data, you can only search for the file manually. There is no search tool, and it is very inconvenient to search and play back.

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