Remote query-reservation type queuing machine and remote query-reservation queuing method

Abstract

The invention provides a remote query-reservation type queuing machine and a remote query-reservation queuing method, which belong to the technical field of automation. The invention aims to provide the remote query-reservation type queuing machine and the remote query-reservation queuing method capable of performing remote query, reservation and queue reminder. The queuing machine consists of an on-site queuing machine and a server, wherein the on-site queuing machine and the server are connected through networks; the server is connected with client terminals through the networks; and the server is used for receiving and replying to query, reservation and reminder requests sent by the client terminals. After succeeding in reservation, the queuing method can also return unique reservation string codes as personal identification codes to clients. Because of the queuing machine and the queuing method, the clients can avoid going blindly by remotely querying on-site queuing information, can save queuing time through remote reservation, and effectively utilizes queuing time through reminder service so as to reduce the pressure of on-site queuing.

Description

technical field [0001] The invention relates to a queuing machine providing remote query reservation service and a remote query reservation queuing method, belonging to the field of automation technology. Background technique [0002] Existing queuing machines can only arrange numbers for on-site customers according to the business queue, and call numbers in sequence. The order of calling numbers can be manually adjusted. Customers can only obtain queue numbers by going to the queuing machine for on-site operation. Customers cannot remotely understand the current queuing situation of each queue of the queuing machine. Customers who make an appointment with the business hall through telephone or other means of communication cannot be merged and arranged into the existing business queue by the queuing machine without manual operation. Some existing queuing machines are equipped with SMS modules. Different numbers are not conducive to customers' memory, and they cannot arbitra...

AI Technical Summary

Problems solved by technology

Customers have the following inconveniences: ① If customers give up queuing, they will lose the time and energy to go to the scene to collect tickets; ② If customers are waiting at the queuing site, they need to pay attention to the number calling of the queuing machine at all times, so as not to waste queuing time due to invalid numbers due to passing numbers; ③ If the customer chooses to leave temporarily, there is a risk of missing the call and wasting time when he returns because he cannot know the progress of the on-site call during the departure; Going to the scene to pick up the number also has the risk of wasting time and energy

In short, the queuing machines currently on the market do not have reminder services, and cannot remotely inquire and make appointments

Images