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Security chip supporting interactive media response system

A technology of answering system and security chip, applied in transmission system, automatic switching office, telephone communication, etc., can solve the problem of difficulty in guaranteeing authenticity

Active Publication Date: 2011-03-30
北京多思技术服务有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0014] -Authenticity: In the process of telephone transactions, both parties to the transaction are connected through the traditional PSTN telephone network, and authenticity is difficult to guarantee

Method used

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  • Security chip supporting interactive media response system
  • Security chip supporting interactive media response system
  • Security chip supporting interactive media response system

Examples

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Embodiment Construction

[0045] The present invention describes embodiments of the present invention in the following order:

[0046] 1. According to the secure telephone transaction system of the present invention

[0047] 2. According to the secure telephone transaction process of the present invention

[0048] 3. Support the security chip of the above-mentioned secure telephone transaction system

[0049] 1. According to the secure telephone transaction system of the present invention

[0050] figure 2 The basic structure of the secure telephone transaction system according to the present invention is shown.

[0051] see figure 2 , the PSTN network includes a secure terminal, a secure telephone authorization center, and a secure telephone service center.

[0052] and figure 1 Compared with the existing system of figure 2 The secure terminal in the secure telephone trading system corresponds to figure 1 ordinary telephone 1, figure 2 The secure telephone business center in the secure tele...

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PUM

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Abstract

The invention provides an interactive media response security system for applying a public secret key system and a digital certificate technology to telephone trades so as to protect the confidentiality and the integrity of information, and is in particular suitable for point-to-point information transmission. The invention especially provides a security chip directly supporting the interactive media response (IMR) security system.

Description

technical field [0001] The invention relates to the application of interactive media response (Interactive Media Response, IMR), in particular to a security chip directly supporting the interactive media response system. Background technique [0002] At present, the customer service center plays an increasingly important role in providing convenient and thoughtful services to enterprise users in large enterprises such as telecommunication companies, commercial banks, airline companies, and insurance companies. Interactive voice response system (Interactive Voice Response, IVR) is one of the important components of the customer service center. It provides all 24-hour business services for enterprise users, which can improve the traditional business model of enterprises and form an IVR-based system. The company's business model with comprehensive expansion of entry methods improves service quality in an all-round way, so that users can enjoy rich and colorful services without ...

Claims

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Application Information

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IPC IPC(8): H04M3/493H04L29/06H04L9/32
Inventor 刘大力曹春春
Owner 北京多思技术服务有限公司
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