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Voice auto-answer cloud server, voice auto-answer system and voice auto-answer method

A cloud server, automatic answering technology, applied in transmission systems, automatic exchanges, telephone communications, etc., can solve problems such as poor user experience and inconvenience, and achieve the effect of improving the scope of application

Inactive Publication Date: 2013-07-03
SHANGHAI PATEO ELECTRONIC EQUIPMENT MANUFACTURING CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, in the automatic voice response technology in the prior art, the voice commands that users need to issue are often limited to fixed commands, which is inconvenient to use and poor user experience

Method used

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  • Voice auto-answer cloud server, voice auto-answer system and voice auto-answer method
  • Voice auto-answer cloud server, voice auto-answer system and voice auto-answer method

Examples

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Embodiment Construction

[0030] The present invention will be further described below in conjunction with specific embodiments and accompanying drawings, but the protection scope of the present invention should not be limited thereby.

[0031] figure 1 A structural block diagram of the automatic voice response system of this embodiment is shown, including: a terminal device 11 , and an automatic voice response cloud server 12 coupled with the terminal device 11 .

[0032] The terminal device 11 may be a vehicle-mounted device, a mobile phone, or other portable devices. The user can send a voice request through the terminal device 11, such as "how is the weather tomorrow" and "where am I now", and the voice request is stored as a recording file and then sent to the voice automatic answering cloud server 12, or the voice request is sent to the voice automatic answering cloud server 12 at the terminal device 11 Send to voice auto-response cloud server 12 after temporarily storing in.

[0033] Voice aut...

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PUM

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Abstract

The invention provides a voice auto-answer cloud server, a voice auto-answer system and a voice auto-answer method. The voice auto-answer cloud server comprises a communication unit, a recognizing and matching unit, a feedback confirming unit and a search and response unit. The communication unit is used for receiving a voice request sent by a user. The recognizing and matching unit conducts recognition and fuzzy matching on the voice request and confirms the voice request to be a locating request, wherein the locating request in the fuzzy matching process matches with a plurality of voice requests. The feedback confirming unit is triggered by the locating request and sends privacy relief prompt to the user. The search and response unit obtains current position information of the user based on an agreed reply of the user to the privacy relief prompt, and sends response information which is relevant to the position information to the user. The voice auto-answer cloud server, the voice auto-answer system and the voice auto-answer method are suitable for various different voice instructions, convenient to use and capable of preventing the privacy right of the user from being violated.

Description

technical field [0001] The invention relates to a voice automatic response cloud server, system and method. Background technique [0002] Voice recognition and automatic answering have been widely used in a variety of electronic devices, which can trigger certain operations or services of the device through voice, such as controlling the phone to automatically dial through voice, controlling the handheld terminal to automatically receive emails and read aloud through voice, etc. Wait. However, in the automatic voice response technology in the prior art, the voice commands that the user needs to issue are often limited to fixed commands, which is inconvenient to use and poor in user experience. Contents of the invention [0003] The technical problem to be solved by the present invention is to provide a voice automatic response cloud server, system and method, which can be applied to many different voice commands and are easy to use. [0004] In order to solve the above t...

Claims

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Application Information

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IPC IPC(8): H04M3/527H04L29/08
Inventor 韩昱王林虎刘洪涛
Owner SHANGHAI PATEO ELECTRONIC EQUIPMENT MANUFACTURING CO LTD
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