Cluster system multi-seat dispatcher system and its implementation method

Abstract

The invention discloses a cluster system multi-seat dispatching desk system and an achieving method. The cluster system multi-seat dispatching desk system comprises a dispatching desk control server, a dispatching desk database server, a dispatching desk media gateway server, a dispatching desk application server, a plurality of dispatching seats and necessary network connection devices. The dispatching desk control server, the dispatching desk database server, the dispatching desk media gateway server, the dispatching desk application server and the plurality of dispatching seats are respectively connected with an exchanger or a router. The cluster system multi-seat dispatching desk system has the advantages that a cluster system dispatching desk can simultaneously support the plurality of dispatching seats under the conditions that only one cluster user number is used, the only number is also used for business establishment between a terminal user and the dispatching desk, seat dispatching services are accepted and dispatched under unified management of the dispatching desk system, reliability and convenience in dispatching desk calling by a user are guaranteed, and dispatching capability and efficiency of a cluster system are greatly improved.

Description

technical field [0001] The invention relates to a cluster system multi-seat scheduling platform system and an implementation method, belonging to the technical field of cluster communication. Background technique [0002] The dispatcher is a special user and core device of the cluster system. It is the user with the highest authority in the cluster system. It can realize the scheduling of voice, video, and data. In addition to basic services, it also supports such things as: forced insertion, forced demolition, monitoring, remote death, and resurrection and other business functions. Calls such as emergency alarms from end users are also sent directly to the dispatcher. In addition, it also supports functions such as business supervision and user configuration management of the cluster system. [0003] At present, the existing cluster dispatcher is usually a single machine with a single seat. There can be multiple dispatchers in the system, but each dispatcher needs to use ...

AI Technical Summary

Problems solved by technology

The existing dispatching station has the following disadvantages: 1. If the dispatching station called by the end user is busy, the call cannot be guaranteed; 2. Multiple dispatching stations may be unevenly busy, some dispatching stations are very busy, and some are very busy. 3. End users may need to record multiple dispatcher numbers, which is not easy to call; 4. Each dispatcher operates independently, which is not conducive to dispatching maintenance and management; 5. For broadband services, such as multi-channel video upload dispatcher, stand-alone It is difficult for the dispatcher to guarantee performance

Images